System Administrator - raipur - Astha Group

Description

Job Title: Manager - IT (System Administration)

Location: Raipur, Chhattisgarh

Job Responsibilities:

• Maintain and monitor network and server systems.
• Install, upgrade, protect, and maintain electronic devices and computer systems, including hardware and software.
• Upgrade, install, and configure new hardware and software according to company objectives.
• Implement security protocols to prevent potential threats.
• Create user accounts for various apps and software and manage access control.
• Perform diagnostic tests and debug procedures to optimize computer systems.
• Document processes and back up and archive data.
• Develop data retrieval and recovery procedures.
• Design efficient end-user feedback and error reporting systems.
• Stay updated with advancements and best practices in IT administration.
• Maintain, configure, and ensure reliable operation of computer systems, network servers, and virtualization.
• Install and upgrade computer components, manage virtual servers, and integrate automation processes.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing issues, and assessing impact.
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgraded IT infrastructure.
• Perform regular backup operations and implement processes for data protection, disaster recovery, and failover procedures.
• Lead desktop and helpdesk support efforts, resolving desktop application, workstation, and related equipment problems promptly with minimal disruptions.
• Responsible for capacity, storage planning, and database performance.

Minimum Qualifications:

• Graduate/Postgraduate degree in Computer Science, Information Technology, Information Systems, Systems Administration, or similar relevant field.
• Advanced knowledge of Microsoft 365, Active Directory, Microsoft Windows Server, various ERP systems, VPN, Networking, etc.
• Strong understanding of computer applications such as Microsoft Outlook, Microsoft Word, Microsoft Excel, Windows features, and other administrative software.
• Exceptional written, verbal, and interpersonal communication skills, along with a strong command of the English language.

Desired Skills:

• Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification.
• High levels of integrity and discretion when handling confidential information and dealing with people.
• Detailed planning, time management, and organizational skills.
• Positive, proactive attitude, exercising great judgment always.
• Ability to work in a fast-paced and highly ambiguous environment.

Minimum Experience:

At least 5-10 years' experience in a similar role is required.