- 1-3 years of experience in customer service or a related field
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Proficient in Microsoft Office
- Ability to multitask and prioritize tasks
- Positive and friendly attitude
- Attention to detail
- Ability to work well in a team
- Greet and welcome guests in a friendly and professional manner
- Provide information about our company, services, and products to guests
- Answer phone calls and respond to inquiries in a timely and professional manner
- Schedule appointments and manage the guest calendar
- Handle guest complaints and resolve issues efficiently
- Maintain a clean and organized reception and waiting area
- Assist in administrative tasks such as data entry and documentation
- Collaborate with other team members to ensure a smooth workflow
- Upsell additional services and products to guests
guest service associate_Hotel - Hyderabad, India - Gamut HR Solutions
Description
Company Overview
Gamut HR Solutions is a leading HR consultancy firm that specializes in helping individuals find the right job. With our expertise and network, we connect job seekers with the best opportunities in their respective fields. We have 2-10 employees and our headquarters is located in Hyderabad. To learn more about our company, please visit our website: [Company Website].
Job Overview
We are looking for a Guest Service Associate to join our team at Gamut HR Solutions. As a Guest Service Associate, you will be responsible for providing exceptional customer service and ensuring the satisfaction of our clients. This is a full-time position based in Hyderabad, Telangana, India, with a salary range of [Salary Range].
Qualifications and Skills
Roles and Responsibilities