Delivery Manager - Chennai - Luxoft

    Luxoft
    Luxoft Chennai

    3 hours ago

    ₹1,200,000 - ₹2,400,000 per year * Technology / Internet
    Description
    • Project Description:
    • We are looking for a motivated and experienced Project Delivery Manager responsible for ensuring that our delivery squad delivers an exceptional customer experience that will result in increased business engagement and customer satisfaction.
    • Responsibilities:
    • - Leading the agile delivery team, managing conflict, and ensuring the teams processes and tasks are carried out efficiently.
    • - Identifying customer needs and overseeing service delivery within the business context.
    • - Determining ways to reduce costs without compromising customer satisfaction.
    • - Manages area(s), customer(s), or team(s) of company employees with well- defined, limited scope, including directing daily work activities/priorities, people recruitment and development, cost management, and direction-setting within the area of responsibility.
    • - Coaches and mentors employee direct reports. May coach and mentor non- direct reports as needed.
    • - Manages team and individual performance.
    • - Monitor and ensure organizational goals and contractual commitments are met (e.g. budget/cost, service availability, responses, reports).
    • - Advise management and peers on matters of importance to area(s) of responsibility. Propose/influence direction-setting.
    • - Resolve/monitor customer escalations as appropriate.
    • - Establish and manage relationships with customer subject matter experts and appropriate customer management, with an objective of maintaining and building the business.
    • Mandatory Skills Description:
    • - 8+ years proven experience delivering complex Fixed Bid Projects
    • - Experience in Trade Surveillance , Financial Crime is must
    • - Must come from a techno-functional background with Python/Pyspark knowledge
    • - Holistic knowledge of business processes and various scenarios , challenges and opportunities
    • - Carve out and envisage business challenges and requirements to a comprehensive solution
    • - Discuss and understand the project, purpose, goal, team, timelines, challenges, requirements, potential risks, its mitigation, plan, communication mode and high level customer expectations
    • - Good communication and English language competency
    • - Experience with managing project schedules, finances, risks and issues.
    • - Close attention to detail and ability to sum up key messages for stakeholders
    • - Weekly project updates, their completed tasks and review, plan for next action points
    • - Understanding of project governance & Agile standards and procedures.
    • - Ability and willingness to be flexible, adapting to the demands of the customers.
    • - Technical knowledge to understand content of the products delivered
    * This salary range is an estimation made by beBee

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