Operations Manager/Ops Manager/International BPO - Bengaluru
1 month ago

Job summary
Leading BPO in Bengaluru hiring Operations Manager- International Banking Voice Process.
+Responsibilities
- Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed
- Selecting, training, developing, and managing performance of direct reports and their associates;
- Manage and review operational reports (Attendance adherence, PFP, Client scorecard)
Skills
Job description
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