Tele Caller- - Tirupati, India - Ekfrazo Technologies

Description

Job Title: Tele Caller

Company Name: Ekfrazo Technologies

Location: Tirupati, Andhra Pradesh

Salary: INR 1.7-3lakhs per year

Employment Type: Full Time, Permanent

Join Our Team as a Tele Caller - Excellent Communication Skills Required

Job Description:

Are you a skilled communicator with a passion for providing exceptional customer support? Ekfrazo Technologies is seeking candidates with 0 to 3 years of experience, including freshers, to join our team as Tele Callers. As a Tele Caller, you will play a vital role in responding to client queries, providing timely support, and addressing customer concerns. Join us in delivering outstanding service and building strong client relationships.

Roles and Responsibilities:

• Respond to queries from clients and offer timely support as needed.
• Understand and resolve client complaints effectively.
• Demonstrate excellent communication skills.
• Provide information about product offers and benefits to customers.
• Contact potential or existing customers to introduce them to our products or services using provided scripts.
• Direct prospects to the field sales team when necessary.

Frequently Asked Questions (FAQs):

1. What qualifications are required for this role?

• Candidates with any graduate degree are eligible to apply.

2. Is prior experience necessary?

• Experience ranging from 0 to 3 years is required. Freshers are also encouraged to apply.

3. What skills are preferred for this position?

• Strong communication skills, customer service orientation, and familiarity with Microsoft Office are preferred.

4. What is the nature of the role?

• This is a non-technical support role involving voice and blended communication.

Join Our Dynamic Team:

Ekfrazo Technologies offers an exciting opportunity to kickstart or advance your career as a Tele Caller. If you possess excellent communication skills and are eager to provide exceptional customer support, we invite you to apply. Be a part of our success story and contribute to our commitment to excellence.

Role: Non Tech Support - Voice / Blended

Industry Type: BPO / Call Centre

Department: Customer Success, Service & Operations

Education: UG - Any Graduate

Key Skills: Telecalling, Customer Support, Customer Service, Voice Process, Communication Skills