L3 Citrix Admin - Bengaluru / Bangalore - Tech Stalwart Solution

    Tech Stalwart Solution
    Tech Stalwart Solution Bengaluru / Bangalore

    2 days ago

    Full time
    Description

    Key Responsibilities:

    • Lead the design and architecture of Citrix solutions including XenApp, XenDesktop, and Netscaler.
    • Develop technical designs covering high availability, disaster recovery, and scalability.
    • Collaborate with business and technical stakeholders to gather and translate requirements.
    • Provide expert technical leadership and guidance for Citrix infrastructure.
    • Ensure SLA compliance for Citrix environment performance and uptime.
    • Implement and troubleshoot Citrix Virtual Apps/Desktops and Hypervisors (XenServer).
    • Optimize performance and stability of Citrix infrastructure.
    • Manage Citrix ADC, Gateway, SD-WAN, Web App Firewall, and Application Delivery Management.
    • Perform upgrades, patch management, and infrastructure improvements.
    • Align all Citrix administration activities with ITIL best practices.
    • Handle escalations, change controls, incident and problem resolution.
    • Conduct root cause analysis and implement permanent fixes.
    • Monitor incident/problem trends and implement preventive measures.
    • Maintain technical documentation and SOPs.
    • Collaborate with vendors for issue resolution and enhancements.

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