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    • Receptionist (New) - Mumbai - Placement Mumbai

    Placement Mumbai
    Placement Mumbai Mumbai

    2 weeks ago

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    Description
    Title: Receptionist (New)

    We are seeking a friendly and professional receptionist to join our team. As the first point of contact for our organization, the receptionist plays a crucial role in providing excellent customer service and creating a positive impression for our guests, clients, and employees.

    Responsibilities:

    • Greet and welcome guests as soon as they arrive at the office.
    • Direct visitors to the appropriate person or department.
    • Answer, screen, and forward incoming phone calls.
    • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, brochures).
    • Provide basic and accurate information in-person and via phone/email.
    • Receive, sort, and distribute daily mail/deliveries.
    • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
    • Order front office supplies and keep inventory of stock.
    • Update calendars and schedule meetings.
    • Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.

    Requirements:

    • Proven work experience as a receptionist, front office representative, or similar role.
    • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
    • Hands-on experience with office equipment (e.g. fax machines and printers).
    • Professional attitude and appearance.
    • Solid written and verbal communication skills.
    • Ability to be resourceful and proactive when issues arise.
    • Excellent organizational skills.
    • Multitasking and time-management skills, with the ability to prioritize tasks.
    • Customer service attitude.

    Preferred Qualifications:

    • Associate's degree or higher.
    • Experience with customer relationship management (CRM) software.
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