Senior Resolution Manager - Bengaluru, Karnataka

The Resolution Manager will be responsible for managing high-severity customer escalations and critical incidents. · ...

Synchronize is a leading SaaS company with over 20 years of experience in the aftermarket solutions industry. · ...

The Sr. Resolution Manager will be responsible for managing high-severity customer escalations and critical incidents.You would act as the single point of ownership during customer-impacting situations, driving cross-functional alignment between Support, Engineering, Product, Dev ...

We are seeking an experienced and proactive assistant manager to join our technology team in the gtB- AMS-GTB department. In this role, you will oversee and manage technology support, ensuring efficient issue resolution and smooth transaction processing. · ...

We are seeking an experienced and proactive Assistant Manager to join our Technology team in the GTB- AMS-GTB department. · Bachelors degree in Computer Science, Information Technology, or a related field. · Minimum 3 years of experience in technology management or a similar role ...

Manage and control communications escalations during major incidents track Major Incident backlog against SLAs and escalate as required to work with various technology teams to co-ordinate resolution interact with other Process owners viz problem change managers to ensure minimal ...

We are seeking an experienced and proactive Assistant Manager to join our Technology team in the GTB · the role involves overseeing technology support ensuring efficient issue resolution and smooth transaction processing. · monitoring applications and transactions identifying res ...

Perform L1.5 troubleshooting and resolution for infrastructure and application-related issues following knowledge articles. · years of relevant experience with the following skillsets for Leads - 4 years of relevant experience for Engineers. · ...

The role is to resolve maintain and manage clients software hardware network based on the service requests raised from the end-user as per defined SLAs ensuring client satisfaction. · Ensure timely response of all the tickets raised by the client end user · Service requests solut ...

Provide Level 1 (L1) technical support for compute infrastructure including servers virtualization and cloud environments Monitor system performance health checks and incident management through ticketing tools Troubleshoot basic hardware and software issues related to compute in ...

Conduct leadership training sessions focusing on leadership styles team management decision-making conflict resolution and emotional intelligence update materials to reflect current leadership trends. · ...

Manage major and severe incidents involving large-scale infrastructure issues or high-risk data application. · Manage major and severe incidents involving large-scale infrastructure issues or high-risk data application. · Provide timely communication to business partners and stak ...

Purpose of the role is to resolve, maintain and manage client??s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA??s ensuring client satisfaction · ...

You will be responsible for performing manual testing of software products to ensure quality and functionality. · ...

This role is responsible for building processes and its adherence to ensure Customer Delight by ensuring On time resolutions. · ...

The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction. · ...

The Central Student Experience Mentor is responsible for managing the student experience centrally for a specific zone from the Bangalore Head Office. They support Primary Mentors at centers across India and serve as a Secondary Mentor to resolve student concerns. · The role invo ...

We re looking for a Manager Technical Operations to lead a high impact team handling payment dispute resolution and data annotation quality assurance The role requires strong leadership in shift based environments 24/7 coverage · Lead and mentor technical operations teams . · Man ...

We are seeking an experienced and skilled professional to join our team as the Assistant Vice President - Technology. · ...

The role involves resolving, maintaining and managing clients' software/hardware/network based on service requests raised from the end-user as per defined SLAs ensuring client satisfaction. Ensures timely response of all tickets raised by the client end user and maintains quality ...