Sky Global Indian Service-Team Leader-Customer Experience Center-Contact Centre Inbound - Thane

Hiring for top international BPO. · Inbound customer support on voice and chat. · ...

As an 811 CEC Officer – Inbound you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. · ...

+As an 811 CEC Officer – Inbound you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. · + · ...

+ Job summary To Attend the inbound/outbound calls of customers to process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servici ...

This is a Team Leader role in Digital Banking. · The job involves managing a team of customer service officers and ensuring quality, productivity, sales, and shrinkage are met. · The ideal candidate will have excellent communication skills and leadership skills with at least 5 y ...

This role involves managing a team of officers handling inbound calls in customer service. · ...

Hiring for top international BPO. · Inbound customer support on voice and chat. · Responding to customer queries in a timely and accurate way via phone email or chat. · ...

We are looking for a talented and motivated individual to join our Sky Channel-Contact Centre Inbound team. · In this role, you will be the voice of Kotak Mahindra Bank, engaging with potential and existing customers to generate leads, promote our financial products and services, ...

This role is ideal for those who excel in communication and have a persuasive nature. · ...

The CUFD Officer will attend inbound calls/icommit/make outbound calls to customers in the Customer Unfreeze Department (811 CUFD) and process queries & requests related to freeze. · To attend the inbound calls/icommit/make outbound calls to customers in 811 CUFD. · To identify a ...

To attend inbound calls/process queries & requests related to freeze (both voice or video) in 811 CUFD. Identify opportunities for cross selling banking products on customer's call if required. Ensure quality communication/customer servicing within productivity/service benchmarks ...

This role requires a high level of communication skills and a persuasive approach to engage with potential and existing customers. · ...

You will be an integral part of our Customer Experience Center, focusing on delivering exceptional service and building strong relationships with our customers. · ...

To attend inbound calls of premier customers/HNI clients and process queries & requests to customer satisfaction. · Flexible working hours including Sundays/holidays ...

The Sky Global Indian Service Team Leader is a vital position within Kotak Mahindra Bank Ltd's Customer Experience Center. · Manage and mentor a team of 15-20 Relationship Managers, fostering a positive and productive work environment. · ...

Graduate/postgraduate with overall 3 yrs experience of working in a domestic/international contact centre/service set up. · ...

The Call Centre Associate will act as the first point of contact for end customers participating in consumer promotions, loyalty programs, and reward-based campaigns. · ...

The Sky Service Distribution RM-Sky Channel-Contact Centre Inbound role is an integral part of Kotak Mahindra Bank Ltds customer service team. · As a customer service executive you will be the first point of contact for our customers handling inbound calls and providing an except ...

As a Sky Service Card Retention Relationship Manager, you will be a key player in our Contact Centre Inbound team. · ...

The Call Centre Associate will act as the first point of contact for end customers participating in consumer promotions loyalty programs and reward-based campaigns.The role focuses on delivering timely support resolving queries and ensuring a seamless customer experience across m ...