Associate Manager Fraud Ops - Mumbai Metropolitan Region

Job Summary Work with other units of Fraud Risk Management and stakeholders for smooth functioning of Fraud risk management processes and activities.
Key Responsibilities Strategy Support and provide inputs to Sr Manager,Fraud Risk Management for driving the operational model implementing strategic direction for country.Contribute for Fraud Risk strategy infrastructure channels products efficient investigation cases mitigate fraud risk Manage fraud risk assisting businesses implementing best in class tools processes minimize fraud losses maintaining adhering customer charter goals objectives Ensure effective embedding communicated across Retail Customers segment Develop proactive independent balanced fraud risk awareness culture organisation Deploy strategies products channels Identify industry best practices tabled considered adoption within country Ensure fraud risk management team achieves expense loss budget targets Lead drive standardisation automation consolidation re engineering process improvement initiatives country Fraud Risk Management Review investigation details guide GBSFRSCG team ensure holistic coverage incident case under investigation Encourage promote active training learning environment facilitate excellence in risk management behaviours accountability Compliance all relevant process procedure guidelines rules regulations To work solve problems independently able work deadline oriented environment Identify share industry best practices work businesses feasibility implementation Develop collaborative relationship regulators peer banks fraud industry forums detect mitigate fraud Ensure FRM policies procedures comply Group Policies Standards proper updated documentation place in-country policies procedures Active prevent detected timely manner end-to-end basis Regular assurance responsibility performing acceptable standards Effective response plans extreme plausible scenarios logically conclusion Managing agencies appointed supporting prevention working closely Legal Investigation agencies take logical conclusion Work closely post booking team ensure all activities related Fraud Control Investigation conducted timely according SLA Recommend changes process control environment business practices reduce level exposure appetite Balance performance delivery cost matters material threat Group remaining within appetite Manage investigated specified time reporting relevant stakeholders Proactively assess risks pre acquisition lending liability products Qualifications Education Graduate Training Ms Office SQL Python Good communication skills Understanding pre booking fraude Languages English must Minimum yrs experience Skills And Experience MS office About Standard Chartered We international bank nimble enough act big enough impact For more than years worked make positive difference clients communities each other Question status quo love challenge enjoy finding new opportunities grow better before If looking career purpose want work bank making difference want hear You count us celebrate unique talents cant wait see talents you bring Our purpose drive commerce prosperity through diversity together with brand promise here good achieved living valued behaviours When you our value difference advocate inclusion Together Do right thing assertive challenge one another live integrity putting client heart what we do Never settle continuously striving improve innovate keeping simple learning well not so well Are better together can ourselves inclusive see more good others collectively build long term What Offer In line with Fair Pay Charter we offer competitive salary benefits support mental physical financial social wellbeing Core bank funding retirement savings medical life insurance flexible voluntary available locations Time-off including annual leave parental maternity weeks sabbatical months maximum volunteering leave days along minimum global standards annual public holiday combined days minimum Flexible working options based around home office locations flexible working patterns Proactive wellbeing support Unmind market leading digital wellbeing platform development courses resilience human skills global Employee Assistance Programme sick leave mental health first aiders sorts self help toolkits Continuous learning culture support growth opportunities reskill upskill access physical virtual digital learning Being part of inclusive values driven organisation one embraces celebrates unique diversity teams business functions geographies everyone feels respected realise full potential

---

Job description