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    HR Administration Role - Kolkata, India - iimjobs

    iimjobs
    Iimjobs background
    Full time
    Description
    Experience : 7 to 10 years of experience in an HR operation role


    Ideal Candidate :

    • Strong process knowledge in Employee Help Desk/ workforce administration/Employee data administration
    • Strong project management skills applied in a business/corporate environment

    Roles & Responsibilities :

    • Design and deliver effective, creative process strategies and best practices to deliver high quality HR Admin operations.
    • Play an active role in developing his/her team, recruiting, training, backup planning and attrition management for his/her team.
    • Interface with customers regarding specific job orders, issues, improvements, escalations, etc
    • Responsible for generating, maintaining, and managing strong relationships with the customer and fulfilling customer HR ops needs within the stipulated time.
    • Able to handle daily activities which include customer handling, escalations, deliveries
    • Identifying and leading process improvements
    • Responsible for the team's performance and growth
    • Responsible for ensuring up to date process documentation, change management and process & audit compliance
    • Responsible for ensuring customer and management reporting & proactive projection of challenges and probable solutions
    • Provide clarification of HR policies and procedures
    • Manage process according to Company methodology and/or agreed transition plan
    • Organize knowledgesharing sessions both within the team and cross teams
    • Update all required process documentation (process maps and procedures)
    • Develop, mentor, and coach junior team members
    • Develop process excellence in Operation activities
    • Ensuring quality and timeliness of work
    • Focused, diligent, high on quality, and timeliness are the basic requirements for the role


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