Jobs
>
Gurgaon

    Security Support Services Engineer - Gurugram, India - SNC-Lavalin

    SNC-Lavalin
    SNC-Lavalin Gurugram, India

    4 days ago

    SNC-Lavalin background
    Full time
    Description

    Job Description

    We're AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services and project management company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in key strategic sectors such as Engineering Services, Nuclear, Operations & Maintenance and Capital.

    News and information are available at or follow us on LinkedIn.

    Our teams are proud to deliver on some of the most prestigious projects across the world. It's thanks to our talented people and their diverse thinking, expertise, and knowledge. Join us and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents and expertise.
    When it comes to work-life balance, AtkinsRéalis is a great place to be. So, let's discuss how our flexible and remote working policies can support your priorities. We're passionate about are work while valuing each other equally. So, ask us about some of our recent pledges for Women's Equality and being a 'Disability Confident' and 'Inclusive Employer'.

    Background

  • This position sits within the Security Support Services Team, part of the IT Security function. The Security Support Services Team is a multi-disciplinary team to support the different products and services provided by the Security function.

    • Job Details

    Purpose of the Role:

  • The Security Support Services Engineer position is a hands-on role providing a broad range of support services across the Security product set. Working within the team, you will provide support through proactive monitoring of our services, responding to alerts received via our monitoring systems, resolving incidents assigned to our queues, implementing customer requests, delivering on projects tasks, threat hunting and investigations, cloud management and system configuration.
  • This role would suit an individual who is looking to gain experience within a 3rd line support environment and a career in Security. We are looking for someone who has experience troubleshooting issues within a large organisation. The successful candidate will be dynamic, inquisitive, analytical and be able to come up with smart solutions. We are looking for a real problem solver.
  • Key Deliverables/Responsibilities
  • Management and completion of catalogue requests and project tasks assigned to the team.
  • Responding to incidents, including root cause analysis for a "Fix Once" approach.
  • Monitoring and triage of security related alerts and events from different monitoring systems.
  • Security and account investigations, routing out the true root causes.
  • Collaboration with the broader Security team, other IT functions and OEM / vendors, for problem resolution and knowledge sharing.
  • Perform Ad hoc tasks from the Security Practices; Security Architecture, Security Architecture, Connectivity and Endpoint, Identity and Access Management.
  • Identify and make recommendations on improvements to security processes.
  • Adhere to ITIL best practice procedure in relation to all aspects of change and configuration management.

    • Experience Required (Essential)

  • Proactive work attitude, ability to work independently while still acting as part of a team.
  • Problem solving, a desire to maintain a "Fix Once" approach.
  • Experience with designing and writing troubleshooting guides, playbooks, knowledge base articles for support teams.
  • Proven analytical and creative problem-solving abilities.
  • Great communicator, ability to convey technical information in a non-technical way.
  • Capable of providing support and training to upskill team members and support teams.

    • Experience Required (Desirable)

  • Understanding of enterprise IT.
  • Advanced Excel skillset and familiarity of manipulating data sets.
  • Scripting with PowerShell. Automating administration-based tasks.
  • Knowledge of monitoring & reporting based systems, ideally SCOM / SOC Tools.
  • Experience of triaging security events in a SIEM and identifying / analysing phishing emails
  • Experience of server build processes, both physical and virtual.
  • Managing, supporting, and monitoring a Windows based operating systems
  • Networking fundamentals and troubleshooting.
  • Familiarity with: Cloud Platforms (Azure), Zscaler, Varonis, Vulnerability Management, MS Security tools (Defender), the concept of Zero Trust, Privilege Access Management, Multi-Factor Authentication, Phishing, Cofense, Elastic Security, and Active Directory.
  • Behavioural Competencies
  • Desire to broaden knowledge in Security technologies and practices.
  • Focus on customer satisfaction.
  • Strong analytical and investigative skills.
  • Proven experience of delivering process efficiencies and improvements.
  • Clear and fluent English (both verbal and written).
  • Ability to build and maintain efficient working relationships with remote teams.
  • Demonstrate ability to take ownership of and accountability for relevant products and services.
  • Ability to plan, prioritise and complete your own work, whilst remaining a team player.
  • Willingness to engage with and work in other technologies.

    • What We Can Offer You

  • Varied, interesting and meaningful work.
  • A hybrid working environment with flexibility and great opportunities.
  • Opportunities for training and, as the team grows, career progression or sideways moves.
  • An opportunity to work within a large global multi-disciplinary consultancy on a mission to change the ways we approach business as usual.

    • Why work for AtkinsRéalis?

    We at AtkinsRéalis are committed to developing its people both personally and professionally. Our colleagues have the advantage of access to a high ranging training portfolio and development activities designed to help make the best of individual's abilities and talents. We also actively support staff in achieving corporate membership of relevant institutions.

    Meeting Your Needs

    To help you get the most out of life in and outside of work, we offer employees 'Total Reward'.
    Making sure you're supported is important to us. So, if you identify as having a disability, tell us ahead of your interview, and we'll discuss any adjustments you might need.
    Additional Information
    We are an equal opportunity, drug-free employer committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.

    We care about your privacy and are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data.

    Link: Equality, diversity & inclusion | Atkins India )

    Worker Type

    Employee

    Job Type

    Regular

    At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.

  • Schindler

    Service Engineer

    1 week ago

    Schindler Gurugram, India

    ID: · 75394 We Elevate... You · Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving. · Since 1874 Schindler has been a Citymaker with proud reputation for elevating not on ...

  • Ashtvinayak Placement

    Service Engineer

    5 days ago

    Ashtvinayak Placement Gurgaon / Gurugram, India Full time

    Hiring of Service EngineerLocation - GurugramCompany - AutomationExperience - Minimum 4 yrsSalary - OpenMandatory Skills - Monitoring and maintaining machinery performance , electrical equipment , troubleshootdiagnosing fault ETC ...

  • Novus Hi-Tech

    Field Service Engineer

    1 day ago

    Novus Hi-Tech Gurugram, India

    Job Purpose: · Project handling from controls point of view for entire project life cycle i.e. Electrical circuit design. · Programming in ladder & SCL language, implementation & testing. · & application (Material handling) development on industrial Robots (KUKA, ABB). · for any ...

  • MongoDB

    Technical Services Engineer

    1 hour ago

    MongoDB Gurugram, India

    About the team · MongoDB Technical Services Engineers use their outstanding problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are specialists in the ...

  • JLL

    Specialist, Engineering Services

    5 days ago

    JLL Gurugram, India Full time

    Position: Shift Engineers, Gurgaon · Business: Property and Asset Management, City name · What this job involves · You will be ensuring that all technical services are maintained operational during your shift duty. Taking charge of entire technical assets in building, managin ...

  • BT

    Service Reliability Engineer

    1 week ago

    BT Gurugram, India Paid Work

    Service Reliability Engineer · Job Req ID: 32865 · Posting Date: 1 May 2024 · Function: Customer Service · Unit: Business · Location: · 9th & 10th Flr, Gurugram Info , Gurugram, India · Salary: Competitve · SRE – Service Reliability Engineer · Hiring Manager: Mudit Jindal · Caree ...

  • Sidel

    Field Service Engineer

    21 hours ago

    Sidel Gurugram, India Permanent

    Field Service Engineer ( Mechatronics) · Contract Type · Permanent · Country · INDIA · Location · Gurgaon · Your opportunity · Applicant should have experience in Beverage industry/FHPC and deep knowledge as Mechatronics · Your Mission · Test and evaluate equipment perfo ...

  • Stryker

    Service Engineer- Mako

    1 week ago

    Stryker Gurugram, India Full time

    Why customer service at Stryker? · Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do Here, you will be a part of a dynamic and supp ...

  • RGF Professional Recruitment India

    Customer Service Engineer

    1 week ago

    RGF Professional Recruitment India Gurgaon/Gurugram, India

    Hi · We have job opportunity for Japanese MNC ,kindly go through the below mentioned details and revert back with your updated resume if interested. · Position : SMT Service Engineer · Experience : 4-8 Years · Location-Gurgaon (Close to MG road metro station) · Job Description:- ...

  • JLL

    Engineering Services-S3

    1 hour ago

    JLL Gurugram, India Full time

    STP operation Manager · Location: · On-site –Gurugram, HR If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table · Jones Lang LaSalle (JLL), to ...

  • LanzaTech

    Global Services Advisor

    1 week ago

    LanzaTech Gurgaon, India

    **Job Description · - Global Services Advisor** · Department: Engineering · Location: Gurugram, India · Reporting To**:Global Services Manager · *** · **Company Overview**: · LanzaTech's award winning technology is revolutionizing the way the world thinks about waste carbon by tr ...

  • JLL

    Facilities Services-o2

    1 week ago

    JLL Gurugram, Haryana, India

    JLL supports the Whole You, personally and professionally. · Name/Position TitleFE - Technical · Department · IFM (M&E) · Location · BACIReporting ToCity Engineer · Number of Subordinates · Site Tech Executive & AM technical · Position's GoalTo oversee complete engineering and ma ...

  • MNR Solutions

    Java Architect

    1 week ago

    MNR Solutions Gurgaon, India

    **Role Responsibilities**: · - Demonstrated passion for excellence with respect to Engineering services, education, and support · - Strong interpersonal skills, ability to navigate through a complex and matrixed internal environment · - Ability to work collaboratively with region ...

  • JLL

    Building Operations, Facilities Services

    5 days ago

    JLL Gurugram, Haryana, India

    JLL supports the Whole You, personally and professionally. · Name/Position TitleFE - Technical · Department · IFM (M&E) · Location · BACIReporting ToAM Technical · Number of Subordinates · Site Tech Executive · Position's GoalTo oversee complete engineering and maintenance requir ...

  • JLL

    Facility Executive

    3 days ago

    JLL Gurgaon District, Haryana, India

    JLL supports the Whole You, personally and professionally. · Facility ExecutiveWork Dynamics · **What this job involves**: · Prioritising the facilities' needs · Working with both the facilities manager and the assistant facilities manager, you'll oversee the property's day-to-da ...

  • JLL

    Engineer-p2

    1 day ago

    JLL Gurugram, Haryana, India

    JLL supports the Whole You, personally and professionally. · To achieve excellence in preventive maintenance programs at (Client) with highest standards and ensure energy conservation practices. · Assist the Chief Engineer / Dy. Chief Engineer in managing M&E scope of the project ...

  • Honeywell

    Chemical Engr Iii

    2 days ago

    Honeywell Gurgaon, India

    **Join a team recognized for leadership, innovation and diversity**: · Assigned projects will involve one or more related refinery / petrochemical processes and technologies and will include new unit designs and revamps schedule -A project, studies. Key accountabilities for proce ...

  • AtkinsRéalis

    Structures - Civil Hydropower

    3 days ago

    AtkinsRéalis Gurugram, Haryana, India

    We're AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services and project management company dedicated to engineering a bette ...

  • McDermott

    Associate Civil/structural Designer

    5 days ago

    McDermott Gurgaon, India

    Good understanding on O&G domain · - Experience in Structural members · - Relevant engineering diploma / ITI draftsmanship in Civil engineering or equivalent or higher. Experience: · Should have worked on 3D environment e.g. SP3D/ PDS/ PDMS, drawing preparation and checking, extr ...

  • Honeywell

    Advanced Chemical Engr

    1 week ago

    Honeywell Gurgaon, India

    UOP India Pvt. Ltd. (UOPIPL) Equipment Group has the capability to design environment friendly plants and systems while continually improving designs and engineering processes. Our vision is to establish UOPIPL Equipment Group as the center of excellence for execution of Modular ...