Telecaller - - Ahmadpur - Majhi Pargana Welfare Society

Description

Job Title: Telecaller

Company Name: Majhi Pargana Welfare Society

Location: Ahmadpur, West Bengal

Salary: ₹12,000 - ₹18,000/month

Employment Type: Full Time

Job Description:

Majhi Pargana Welfare Society is seeking dedicated and enthusiastic individuals to join our team as Inbound Telecallers. As an Inbound Telecaller, you will be responsible for handling incoming calls from potential customers and providing them with exceptional customer service. If you have excellent communication skills and a friendly attitude, this is the perfect opportunity for you to kickstart your career

Responsibilities:

Handle incoming calls from customers in a professional and courteous manner.

Provide information about the products and services offered by the company.

Answer customer inquiries, resolve issues, and escalate complex cases to the relevant department.

Keep accurate records of customer interactions and transactions.

Maintain a high level of product knowledge to effectively address customer queries.

Requirements:

Minimum education level: 10th Standard / SSLC.

Excellent communication skills in Basic English.

Ability to handle customer queries and complaints with empathy and patience.

Good listening and problem-solving skills.

Willingness to work in both Day and Night shifts as per the company's requirements.

Salary & Incentives:

Monthly salary: ₹12,000 - ₹18,000/month

Additional incentives may be provided based on performance.

Working Hours:

Job Type: Full Time

Shift: Day / Night (as per company schedule)

Working Days: 6 Days/week

FAQs:

Q: What is the job title?

A: The job title is "Telecaller Inbound."

Q: What is the company name?

A: The company name is "Majhi Pargana Welfare Society."

Q: Where is the location of the job?

A: The job is located in Ahmadpur, West Bengal.

Q: What is the salary offered?

A: The salary offered is ₹12,000 - ₹18,000/month.

Q: What are the requirements for this position?

A: The candidate must have a minimum education of 10th Standard / SSLC, good communication skills in Basic English, and a customer-centric attitude.

Q: What are the working hours and days?

A: The job requires working 6 days a week in both Day and Night shifts as per the company's schedule.

Q: Are there any incentives provided?

A: Yes, additional incentives may be provided based on performance.

Q: Is prior experience required for this role?

A: No, freshers are eligible for this position.

Q: What is the gender preference for this role?

A: Female candidates are preferred for this position.

Q: What are the skills required for this role?

A: The candidate must have Basic English communication skills.