Customer Relationship Manager - Sahibzada Ajit Singh Nagar, India - IGeekTeam Mobile App Development

    IGeekTeam Mobile App Development
    IGeekTeam Mobile App Development Sahibzada Ajit Singh Nagar, India

    1 week ago

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    Full time
    Description

    Job Title: Customer Relationship Manager

    Location: [Anywhere]

    Employment Type: Full-time

    Experience: Freshers are welcome (Female Preffered)

    We are seeking a Customer Relationship Manager to join our team and enhance our commitment to delivering exceptional service and support to our valued clients. This is a perfect opportunity for individuals with excellent communication, problem-solving, and convincing skills, including freshers who are eager to make a positive impact.

    Responsibilities:

    1. Client Management: Develop and maintain strong relationships with clients, serving as their primary point of contact. Understand client needs and proactively address them.

    2. Problem Solving: Effectively resolve client inquiries, concerns, and issues in a timely and professional manner. Collaborate with other teams to find solutions that meet client expectations.

    3. Communication: Communicate with clients through various channels, including email, phone calls, and in-person meetings. Ensure clear and effective communication to address client needs and convey relevant information.

    4. Presentable and Professional: Maintain a professional and presentable appearance when representing the company to clients. Uphold the company's image and values.

    5. Smart and Convincing Skills: Employ a smart and convincing approach to understand and fulfill client requirements. Make persuasive and well-informed recommendations to clients.

    6. Client Feedback: Collect and analyze client feedback to identify areas for improvement and opportunities for upselling or cross-selling.

    Eligible Creteria:

    1. Freshers are welcome to apply.

    2. Excellent communication skills.

    3. Strong problem-solving and analytical skills.

    4. Smart, presentable, and professional in appearance and conduct.

    5. Ability to build rapport with clients and maintain long-term relationships.

    6. Convincing skills to influence and guide clients effectively.

    7. Basic computer proficiency for managing client records and correspondence.