Client relationship salesOps manager - Sany, India - Mentorsity

Description

Overview:

As a ClientRelationship & Sales/Ops Manager you will play a pivotalrole in maintaining strong client relationships and driving salesoperations for the organization. You will be responsible foroverseeing the sales process managing client accounts and leading ateam to deliver exceptional service tocustomers.

KeyResponsibilities:

• Develop andimplement sales strategies to achieve businessgoals
• Build and maintain longterm relationshipswith key clients
• Lead and mentor a team ofsales and operations professionals
• Collaboratewith crossfunctional teams to ensure seamless customerexperience
• Monitor market trends and competitoractivities to identify opportunities forgrowth
• Oversee the sales pipeline and drive theachievement of revenue targets
• Conductperformance reviews and provide constructive feedback to teammembers
• Resolve escalated client issues in atimely and effective manner
• Utilize dataanalytics to optimize sales and operationalprocesses
• Prepare regular reports on salesperformance and clientsatisfaction

RequiredQualifications:

• Bachelors degree inBusiness Administration or related field
• Provenexperience in sales account management oroperations
• Demonstrated ability to lead andmotivate a highperforming team
• Strongunderstanding of sales and operations bestpractices
• Excellent communication andnegotiation skills
• Strategic thinker with afocus on problemsolving
• Proficiency in CRMsoftware and other relevant tools
• Ability tothrive in a fastpaced and dynamicenvironment
• Track record of meeting andexceeding sales targets
• Customercentric mindsetwith a dedication to delivering exceptionalservice

Note:This is equirt basedrole

communication,teamleadership,sales acquisition,business development,clientaccounts,operations,ops,customer