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- Comprehensive experience with handling multiple booking issues
- Proficient in common airline booking software and database management
- Responsible for making and confirming travel arrangements for passengers
- Able to meet booking deadlines in a timely manner
- Good communications and problem solving skills
- Made booking arrangements for clients in person on the phone and online.
- Worked to diligently resolve booking and scheduling issues.
- Ensure that all booking procedures follow industry standards.
- Posted schedule changes online and informed clients directly.
- Scheduled advance and last-minute bookings
- Offered discounts and special deals when authorised to do so
- Managed passenger database
- Monitored airline schedules and posted updates on airline website
- Developed and implemented promotional strategies to boost airline bookings
- Consistently offered a high level of customer service
- Worked to resolved passenger booking issues
- Handled internal and external communications.
- Full range of customer service functions.
Ticket Agent - Panchkula, India - Master Infotech
Description
Job Location - Panchkula , sector 20
You will be offering a support system for agents and customers . This will mostly be B-2-B service.
Core Qualifications
Experience