Quality Assurance Engineer - Bengaluru - Rakuten Symphony

Description

Why should you choose us?

Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industry's pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security.

Rakuten Symphony has operations in Japan, the United States, Singapore, India, South Korea, Europe, and the Middle East Africa region. For more information, visit:

Building on the technology Rakuten used to launch Japan's newest mobile network, we are taking our mobile offering global.

To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development.

Let's build the future of mobile telecommunications together

About Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to 2 billion members around the world. The Rakuten Group has over 30,000 employees, and operations in 30 countries and regions. For more information visit

Job Title: E2E QA Engineer – Telecom (RAN & OSS)

Location: Bangalore

Experience: 8–12 Years Job

Type: Full-Time

Industry: Telecommunications / Wireless / Networking Function: Quality Assurance / System Testing

Job Summary:

We are seeking a highly experienced End-to-End (E2E) QA Engineer with 8–12 years of experience in the Telecommunications domain, with deep hands-on expertise in RAN (4G/5G) and OSS (Operations Support Systems). The ideal candidate will be responsible for validating the full workflow of telecom solutions from access network through OSS systems, ensuring seamless integration, functional reliability, and performance across all network layers and interfaces.

Key Responsibilities:

• Design, develop, and execute End-to-End test scenarios across RAN, Core, Transport, and OSS domains.

• Conduct functional, regression, interoperability, and integration testing of multi vendor network components.

• Validate OSS functionalities like fault management, performance monitoring, alarm correlation, and KPI reporting.

• Test northbound/southbound interfaces between EMS, NMS, OSS, and RAN elements using SNMP, NetConf, REST, SOAP, and FTP protocols.

• Execute call flows, mobility scenarios, handovers, and service provisioning workflows.

• Perform log and trace analysis using tools like Wireshark, QXDM, NetAct etc.

• Good to have knowledge in drive test tools such as TEMS, NEMO, or similar drive test software and equipment.

• Automate E2E testing workflows using Python, Robot Framework, or other test automation tools.
• Work closely with cross-functional teams including system architects, QA, and operations teams to ensure system-wide quality.

• Own and manage defect lifecycle and risk-based testing approaches for complex telecom environments.
• Participate in Agile/Scrum ceremonies and actively contribute to program planning, estimations, and retrospectives.

Required Skills & Experience:

• 8–12 years of Telecom QA experience with strong exposure to E2E testing, particularly in RAN and OSS domains.

• Solid understanding of E2E network architecture including RAN, Core, OSS and Transport.

• Hands-on experience with telecom protocols: S1, X2, GTP, SCTP, SNMP, NetConf, REST APIs.

• In-depth experience with OSS platforms for KPI monitoring, fault and alarm management, service activation, and provisioning.

• Experience testing and validating network management systems (EMS/NMS) and integrations with OSS.

• Automation experience using Python, Robot Framework, or similar scripting tools.

• Familiarity with tools like Wireshark, QXDM, U2020, NetAct, JIRA, HP ALM.

• Experience with CI/CD environments: Jenkins, Git, Docker (optional but preferred).

• Strong debugging and analytical skills across distributed telecom environments.

Preferred Qualifications:

• Experience working on 5G, vRAN, O-RAN environments.

• Hands-on with Cloud-native and containerized network functions.

• Exposure to Service Assurance, Closed-loop Automation, or AI/ML-based OSS platforms is a plus.

Education:

• Bachelor's degree in Telecommunications, Electronics & Communication, Computer Science, or a related engineering discipline.

RAKUTEN SHUGI PRINCIPLES:

Our worldwide practices describe specific behaviours that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

• Always improve, always advance. Only be satisfied with complete success - Kaizen.
• Be passionately professional. Take an uncompromising approach to your work and be determined to be the best.
• Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory.
• Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile.
• Speed Speed Speed Always be conscious of time. Take charge, set clear goals, and engage your team.