Client Success Manager - Pune, India - iimjobs

    iimjobs
    Iimjobs background
    Full time
    Description

    Key Responsibilities :

    Client Communication:

    Act as the primary point of contact for financial matters with clients, addressing inquiries, providing financial updates, request appropriate data and ensuring client satisfaction.


    Compliance and Regulation:
    Ensure completion of compliance with InterLoBs.


    • Financial Analysis of

    GBS:
    Conduct financial analysis to identify trends, make prospective revenue calculations. Circulate proposals with clients and negotiate if needed.

    Process Improvement:
    Continuously evaluate and improve financial processes with clients to get streamlined data every month.

    Client Relationship Management:

    Build and maintain strong relationships with clients, understanding their financial needs and objectives, and providing financial guidance and support as needed.

    (Connect with different teams if needed)


    Qualifications :

    Education:
    Advanced degree (e.g., CA, MBA in finance) may be preferred.

    Experience:
    Several years of experience in financial management, accounting, with demonstrated experience in client-facing positions preferred.

    Communication Skills:

    Excellent verbal and written communication skills, with the ability to effectively communicate financial information to clients and internal stakeholders.


    Analytical Skills:
    Strong analytical and problem-solving skills, with the ability to interpret financial data and make data-driven recommendations.