- Perform SOP activities with business impact understanding of customer environment and contribute to improve SOPs.
- Adherence to customer security and compliance requirements.
- Implementation of approved change requests in line with customer change management process.
- Responsible for incident life cycle following ITIL / BIC frame work as applicable.
- Adherence to customer communication etiquette.
- Ensure stated productivity requirements are met for the engagement.
- Review CSAT feedback and ensure timely implementation of corrective actions.
- Participate in Critsit process to resolve the incident in a timely manner.
- Log and triage incidents.
- Coordinate with resolver groups vendors/carriers.
- Troubleshoot the escalated incident / problem and refer / escalate (functional and hierarchical) to the right groups (Vendors / Level 3 ).
- Provide inputs to FAQ database / KR / contribute towards updating knowledge articles.
- Contribution to continuous service improvement plans (CSI).
- Responsible to develop induction documents in consultation with relevant stakeholders for the project and ensure successful completion of induction process for new joiners.
- Effective floor Management.
- Continually assess skill level and provide intervention assistance.
- Contribute to and participate proactively in knowledge sharing sessions.
- Encourage team individuals to participate in organization innovation programs.
- Act as a buddy for new hires.
- Makes recommendations on R&R for team / individual achievement.
- Makes recommendations to team lead on team's performance rating.
- Ensure team contributes and participates in all organizational technology events and knowledge sharing forums.
- Adherence to Organizational policies and processes (including Cognizant's security policies LP timelines etc).
- Participate in recruitment drives.
- Desktop Management - SCCM
- Device Management Intune
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Associate - Projects
3 days ago
Cognizant Technology Solutions Pune, India**Team Lead** · **Qualification**: · Bachelor's in Science/ Commerce/Engineering or equivalent · ** Responsibility**: · **Business/Customer**: · - Perform SOP activities with business impact understanding of customer environment and contribute to improve SOPs. · - Adherence to cu ...
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Associate - Projects
1 week ago
Cognizant Pune, India**Functional Lead** · **Qualification**: · Masters in Business Administration · ** Responsibility**: · **Requirement Gathering and Gap Analysis**: · - Understand business requirements through business workshops, one on one interviews. · - Analyze business requirement document. · ...
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Associate - Projects
2 hours ago
Cognizant Pune, India**App Security Specialist** · **Qualification**: · BE graduate · - MCA graduate. · **Responsibility**: · **Requirements Gathering**: · - Raise queries and seek clarification. · **Design & Analysis**: · - 'Develop proof of concept. · **Coding**: · - Install and configure Identity ...
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Associate - Projects
2 days ago
Cognizant Technology Solutions Pune, Maharashtra, India**Technical Lead** · **Qualification**: · Bachelor's in engineering or equivalent · ** Responsibility**: · **Design**: · - Support in analysis of requirements and identification of missing requirements/gaps if any. · - Make estimates based on the requirement and complexity. · - P ...
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Associate - Projects
4 days ago
Cognizant Technology Solutions Pune, Maharashtra, India**Not Applicable** · **Qualification**: · Not Applicable · ** Responsibility**: · Not Applicable · **Must Have Skills** · - Desktop Management - SCCM · **Employee Status **:Full Time Employee · **Shift **:Day Job · **Travel **:No · **Job Posting **:Feb · **About Cognizant ...
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Project Associate
1 week ago
AGS Technologies (India) Pvt Ltd Pune, IndiaSchedule and coordinate video conferences, speaking engagements, programs and meetings. · Support development of division protocols and policies. · Coordinate and engage in departmental meetings and committees. · Manage projects from design and development to production. · Organi ...
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Associate - Projects
1 week ago
Cognizant Technology Solutions Pune, Maharashtra, India**Technical Lead** · **Qualification**: · Science / Engineering graduate · ** Responsibility**: · Stakeholder Management · - Communication with Business users related to resolving queries, obtain clarifications and providing updates. · - Setup Business bridge calls to update stat ...
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Associate - Projects
1 week ago
Cognizant Technology Solutions Pune, India**Not Applicable** · **Qualification**: · Not Applicable · ** Responsibility**: · Not Applicable · **Must Have Skills** · - ServiceNow Enterp Service Mgmt · - ServiceNow Scripting · - ServiceNow ITSA · **Employee Status **:Full Time Employee · **Shift **:Day Job · **Travel **:No ...
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Associate - Projects
1 day ago
Cognizant Technology Solutions Pune, India**Not Applicable** · **Qualification**: · Not Applicable · ** Responsibility**: · Not Applicable · **Must Have Skills** · - Testing Tools · - Test Management Tools · **Good To Have Skills** · - Manufacturing Oper-Manlog · **Employee Status **:Full Time Employee · **Shift **:Day J ...
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Associate - Projects
2 days ago
Cognizant Technology Solutions Pune, Maharashtra, India**Lead Developer** · **Qualification**: · Graduate / Engineering graduate · ** Responsibility**: · **Requirements Gathering**: · - ' Understand interpret and clarify functional requirements as well as technical requirements and requirement standards for the project. · **Project E ...
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Associate - Projects
2 days ago
Cognizant Technology Solutions Pune, India**Not Applicable** · **Qualification**: · Not Applicable · ** Responsibility**: · Not Applicable · **Must Have Skills** · - Dynatrace · **Employee Status **:Full Time Employee · **Shift **:Day Job · **Travel **:No · **Job Posting **:Nov · **About Cognizant ...
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Associate - Projects
3 days ago
Cognizant Technology Solutions Pune, India**Functional Lead** · **Qualification**: · Masters in Business Administration · ** Responsibility**: · **Requirement Gathering and Gap Analysis**: · - Understand business requirements through business workshops, one on one interviews. · - Analyze business requirement document. · ...
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Associate - Projects
1 week ago
Cognizant Technology Solutions Pune, Maharashtra, India**Not Applicable** · **Qualification**: · Not Applicable · ** Responsibility**: · Not Applicable · **Must Have Skills** · - Security · - Check Point Firewall · **Employee Status **:Full Time Employee · **Shift **:Day Job · **Travel **:No · **Job Posting **:Mar · **About Cognizan ...
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Associate - Projects
1 week ago
Cognizant Technology Solutions Pune, India**Technical Lead** · **Qualification**: · Bachelors in science, engineering or equivalent · ** Responsibility**: · **Requirement Understanding and Analysis**: · - Understand the functional/ nonfunctional requirements. · - Participate in client calls and prepare the clarification ...
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Associate - Projects
1 week ago
Cognizant Technology Solutions Pune, Maharashtra, India**Not Applicable** · **Qualification**: · Not Applicable · ** Responsibility**: · Not Applicable · **Must Have Skills** · - Ansible · **Employee Status **:Full Time Employee · **Shift **:Day Job · **Travel **:No · **Job Posting **:May · **About Cognizant ...
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Associate - Projects
1 week ago
Cognizant Pune, India**- Exp_erience _in Performance testing using LoadRunner or any other commercial/open source PT tools such as NeoLoad, SilkPerformer,RPT, JMeter, VSTS · - End-to-End performance testing experience which includes gathering NFRs, creating workload by coordinating with different sta ...
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Associate - Projects
1 week ago
Cognizant Technology Solutions Pune, India**Lead Developer** · **Qualification**: · Science / Engineering graduate · ** Responsibility**: · **Requirements Gathering**: · - ' Participate in requirement gathering JAD (Joint Application Development) sessions and support documentation where applicable (business functional Te ...
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Associate - Projects
5 days ago
Cognizant Technology Solutions Pune, India**Senior Product Specialist** · **Qualification**: · Science / Engineering Graduate · ** Responsibility**: · **Project Management**: · - Report time, effort and status accurately. · - Share deliverables for review. · - Raise issues/concerns to the Senior Product Specialist / Prod ...
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Associate - Projects
6 days ago
Cognizant Technology Solutions Pune, India**Lead Developer** · **Qualification**: · Graduate / Engineering graduate · ** Responsibility**: · **Requirements Gathering**: · - ' Understand interpret and clarify functional requirements as well as technical requirements and requirement standards for the project. · **Project E ...
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IT Project Associate
3 days ago
ZS Associates Pune, Maharashtra, IndiaPune, India · - India · - Enterprise · - IT · - 20040 · **ZS** is a place where passion changes lives. As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people. Here you'll work side-by-side with a ...
Associate - Projects - Pune, India - Cognizant India, Cognizant Technology Solutions
Description
Team Lead
Qualification:
Bachelor's in Science/ Commerce/Engineering or equivalentResponsibility:
Business/Customer:
Project/Process:
Team/People:
Organization:
Must Have Skills