IT Support - Kochi - DBiz

    DBiz
    DBiz Kochi

    1 day ago

    ₹250,000 - ₹700,000 (INR) per year * Technology / Internet
    Description

    Analyst – IT Infrastructure - 3+years - Kochi

    Job Summary:

    We are seeking a highly skilled Analyst – IT Infrastructure to join our IT & Systems team at DBiz AI Solutions Pvt. Ltd. The ideal candidate will manage and support End-User Computing devices, Office 365 administration (including Intune and Entra ID), network and firewall maintenance, IT asset management, and compliance-related documentation. The role involves troubleshooting, ensuring system security, maintaining SOC/ISO-related documentation, and collaborating with teams to maintain smooth IT operations across the organization.

    Key Responsibilities:

    • Manage and support laptops, desktops, and other End-User Computing devices.
    • Administer Office 365, including Intune and Entra ID.
    • Monitor system performance, troubleshoot issues, and provide timely IT support.
    • Maintain network infrastructure and firewall configurations.
    • Manage IT assets and inventory, ensuring proper documentation.
    • Maintain SOC and ISO compliance-related documentation and take necessary responsibility for adherence.
    • Manage and maintain CCTV systems and biometric attendance devices.
    • Implement IT security best practices and ensure compliance.
    • Collaborate with cross-functional teams to support IT initiatives.

    Qualifications:

    • Minimum 3 to 6 years of experience in IT systems administration.
    • Strong knowledge of End-User Computing support and troubleshooting.
    • Experience with Office 365, Intune, and Entra ID administration.
    • Understanding of network and firewall maintenance.
    • Experience in managing CCTV and biometric attendance devices.
    • Familiarity with SOC/ISO compliance documentation is a plus.
    • Excellent analytical and problem-solving skills.
    • Ability to work independently and collaboratively within a team.

    Technical Skills:

    • End-User Computing (EUC), laptop configuration, and troubleshooting
    • Office 365 administration (Intune, Entra ID)
    • Network and firewall maintenance
    • Asset management and inventory control
    • CCTV and biometric device management
    • SOC/ISO compliance documentation
    • IT support and incident resolution
    • Troubleshooting and problem-solving
    * This salary range is an estimation made by beBee
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