Hiring For Customer Support Executive - Bhopal - confidential

    confidential
    confidential Bhopal

    5 days ago

    Full time ₹200,000 - ₹450,000 (INR) per year * Healthcare
    Description

    Role Overview

    We are hiring dynamic and customer-focused individuals for our Voice & Chat Process team. As a Customer Support Executive, you will be the first point of contact for customers via phone and chat, helping resolve their queries efficiently and ensuring high customer satisfaction.

    Key Responsibilities

    • Handle customer interactions via voice and chat channels professionally
    • Resolve queries related to products, services, or policies
    • Ensure customer satisfaction through prompt and effective responses
    • Maintain accurate records of customer interactions
    • Follow communication scripts, guidelines, and procedures
    • Escalate unresolved issues to the appropriate internal teams

    Eligibility Criteria

    • Graduate in any stream (mandatory)
    • Excellent verbal and written communication skills in English
    • Comfortable with rotational shifts and 5-day work week
    • Immediate joiners preferred
    * This salary range is an estimation made by beBee
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