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Position – PLM Support Engineer · About the Company: · Sulzer has been headquartered in Winterthur, Switzerland, since 1834. Sulzer is a global leader in fluid engineering and chemical processing applications. We specialize in energy-efficient pumping, agitation, mixing, separati ...
Pune District2 days ago
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Position Overview: · As a Senior Support Engineer specializing for Storage and Network monitoring in an AI enabled Data center as well as Cloud, you will play a critical role in interacting with Customer on routine basis to support the product. Your expertise in debugging and sol ...
Pune District ₹1,200,000 - ₹2,800,000 (INR) per year2 days ago
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About Position: · We are seeking a Siebel support engineer with hands-on experience in Siebel CRM, L2/L3 Support, order management, etc., · Role: Siebel Support Engineer · Location: Pune, Gurgaon · Experience: 3 to 5 Years · Job Type: Full Time Employment · What You'll Do: · Ha ...
Pune District2 days ago
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About Position: · Experience in global systems support, with emphasis on the Market / Credit Risk domain. Understanding of financial products (Rates, FX, Equities, Credit, Commodities, etc) and familiarity with risk metrics (VaR, FRTB, sensitivities, stress tests. · Role: L2 Sup ...
Pune District2 days ago
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Good day, · We have immediate opportunity for Eagle Developer. · Job Role: Eagle Developer · Job Location: Pune /Bangalore / Chennai · Experience-8 to 10 years · Notice Period: Immediate only. · About Company: · At Synechron, we believe in the power of digital to transform busine ...
Pune District ₹700,000 - ₹1,600,000 (INR) per year2 days ago
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Project Description: · Our client, a multi-employer defined benefit pension plan for Ontario that is serving more than 400,000 members who provide valued services at more than 610 employers across Ontario province. Current growing demand for support of mission critical applicatio ...
Pune District5 hours ago
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Job Opening: Software Development Support Engineer · Location: University Campus, Bavdhan, Pune, Maharashtra 411021 · Nature and Days of Work: Full-time, On-site (Monday to Friday; flexibility required as needed) · About Nayanta University: · Nayanta University in Pune is an emer ...
Pune District ₹500,000 - ₹1,800,000 (INR) per year2 days ago
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Project Description: · Our client, a multi-employer defined benefit pension plan for Ontario that is serving more than 400,000 members. Current growing demand for support of mission critical applications requires support function to oversee end of day batches for 9 critical appli ...
Pune District2 days ago
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Engineering Delivery Services Lead (Mechanical) · The role leads a team of engineers deployed to production regions delivering engineering services to production. They will manage an engineering team to support day to day activities for our operating assets. They will serve as th ...
Pune District ₹400,000 - ₹900,000 (INR) per year2 days ago
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At bp, we're reimagining energy for people and our planet. We're leading the way in reducing carbon emissions and developing more balanced methods for solving the energy challenge. We're a team with multi-layered strengths of engineers, scientists, traders and business profession ...
Pune District ₹800,000 - ₹2,200,000 (INR) per year2 days ago
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Job Position: Go Anywhere MFT Support Engineer · Job Type: Full-Time · Location: Pune. · Experience: 5+ to 10+ Years · Mandatory Skills: Go Anywhere MFT, Gateway (GWY), Engine (ENG) servers, ICAP function, Triggers, Monitors, Schedulers, · Skills Required · • Go Anywhere MF ...
Pune District2 days ago
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Roles & Responsibilities: · As an AI Engineer in Data Intelligence Unit, you will help build and operate the core building blocks of Data Representation learning and Context Engineering across the credit Risk, Fraud/FRM, Sales, Collections & Recovery. You will work with senior en ...
Pune District ₹900,000 - ₹2,200,000 (INR) per year17 hours ago
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Dar Al-Handasah (Shair and Partners) is the founding company of the Dar Group, an international consortium of professional service firms. Through its 18,000 staff members, Dar Group assists clients in over 100 countries around the world. Dedicated to planning, designing, engineer ...
Pune District ₹500,000 - ₹1,400,000 (INR) per year2 days ago
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Dar Al-Handasah (Shair and Partners) is the founding company of the Dar Group, an international consortium of professional service firms. Through its 18,000 staff members, Dar Group assists clients in over 100 countries around the world. Dedicated to planning, designing, engineer ...
Pune District2 days ago
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Dar Al-Handasah (Shair and Partners) is the founding company of the Dar Group, an international consortium of professional service firms. Through its 18,000 staff members, Dar Group assists clients in over 100 countries around the world. Dedicated to planning, designing, engineer ...
Pune District ₹300,000 - ₹900,000 (INR) per year2 days ago
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About the Company · Accelya is a global leader in airline software, supporting over 200 airlines worldwide with an open, modular platform that enables modern airline retailing. The FLX ONE platform supports airlines across Offer, Order, Settlement, and Delivery (OOSD), aligned wi ...
Pune District2 days ago
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Position Details: · Job Title: GenAI Engineer · Experience : 4+ years · Location Options: Pune / Gurgaon · Skills : Python, Langchain, Langgraph, Autogen · Overview: · We are actively seeking highly skilled GenAI Engineers. The ideal candidates will bring hands-on experience in d ...
Pune District ₹700,000 - ₹2,200,000 (INR) per year17 hours ago
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As an Engineering Manager for the CPD Pune team, you will lead multiple teams of Software Engineers (SEs) to provide long-term stability and last-mile delight to our customers. · Rubrik EMs are first and foremost accomplished engineers and passionate leaders who are obsessed with ...
Pune District ₹2,500,000 - ₹6,000,000 (INR) per year2 days ago
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Job Title - Customer Success Engineer · Job Location - Pune or Bengaluru · Job Description: · Our client is looking for a passionate Customer Success Engineer(CSE) to help build and evolve. This is a great opportunity to create impact, have solid learning, work with a fantastic ...
Pune District ₹1,800,000 - ₹4,500,000 (INR) per year2 days ago
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Lead/ Asst Manager- Structural-Sub Station · Job Title: Mid-level/Lead Design Engineer (Civil) – Land Development · Location: Pune · Employment Type: Full-time · Experience: 3-4 years and above · Job Summary: · We are seeking a highly skilled and experienced Mid-level Civil Engi ...
Pune District ₹600,000 - ₹1,400,000 (INR) per year2 days ago
Technical Support Engineer - Pune District - upGrad
Description
We're looking for a Technical Support Engineer who can serve as the first line of defense for diagnosing, solving, and escalating technical issues faced by our customers. You'll bridge the gap between our product and users, providing high-quality support, debugging technical problems, and ensuring a seamless user experience. You should be technically curious, customer-obsessed, and capable of solving problems across a broad tech stack.
Key Responsibilities -
● Provide timely and effective technical support via email, chat, and calls
● Troubleshoot issues related to APIs, integrations, performance, and access
● Reproduce customer issues and document bugs for escalation to engineering
● Write knowledge base articles, FAQs, and documentation to reduce incoming queries
● Collaborate with engineering and product teams to resolve recurring issues
● Monitor support dashboards and meet defined SLAs and CSAT goals
● Assist in onboarding and training users where required
● Identify patterns and provide feedback for continuous product improvement
Must-Have Skills -
● 1– 4 years of experience in technical/customer support or engineering roles
● Strong problem-solving and troubleshooting abilities
● Experience with support tools (e.g., Zendesk, Freshdesk, Intercom)
● Understanding of web technologies (HTTP, REST APIs, browsers)
● Comfortable with logs, CLI tools, basic database queries (SQL)
● Excellent communication and documentation skills
● Ability to empathize with users and stay calm under pressure
Bonus Skills -
● Familiarity with scripting (Python, Bash, or JavaScript)
● Experience supporting SaaS platforms or B2B tech products
● Exposure to DevOps or cloud platforms (AWS, GCP, Azure)
● Understanding of CI/CD or containerized apps (Docker, Kubernetes)
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