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    Outbound Sales Manager - kolkata, India - 2coms

    2coms
    2coms background
    Description

    About 2coms

    2coms is a premier contact center located in Kolkata, India, specializing in a range of services including lead generation, sales closure, customer retention, and customer care operations. Established in 2013, the company is recognized for its commitment to high-quality standards while offering competitive pricing.

    Job Location

    Webel More Crossing (Kolkata Sec V)

    Shift Timings

    9 PM to 6 AM (Self-transport required; no pick and drop service provided)

    Position

    Team Leader

    Experience Required

    Minimum of 3 years in Outbound International Sales Process

    Qualifications

    Graduation preferred; however, candidates without a degree may also be considered if they meet other criteria.

    Key Responsibilities:

    • Train and mentor a team of 56 officers in initiating calls.
    • Effectively convert leads transferred from team members.
    • Organize team-building exercises and events to enhance team morale.
    • Drive productivity to meet weekly and monthly team targets.

    Candidate Requirements:

    The ideal candidate should possess:

    • Over 3 years of experience in outbound sales or lead generation processes.
    • At least 6 months of experience in closing calls transferred by junior officers.
    • Exceptional communication skills.
    • A strong command of MS Excel and other Microsoft tools.
    • Proficiency in using dialer software.
    • A willingness to work night shifts.

    Benefits:

    • 5-day work week.
    • Opportunity to develop team management skills.

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