Deputy General Manager - Chennai - Tata Communications Transformation Services (TCTS)

    Telecommunications
    Description

    The role owns the design & development of solution architecture with respect to technical solution design & service design for complex solutions in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains with the objective of increasing revenue, profitability, and market competitive. This is a tactical role which defines the direction of new solutions, processes, standards based upon business strategy or customer need, with a significant mid-term impact on business unit overall results.

    Responsibilities

    • Serve as a technical expert on solutions design, development, and implementation requirements to address business needs.
    • Analyse the functionality and constraints of recommended solution across multiple systems/platforms/applications.
    • Scan the technology requirements of market, participate in product development activities, represent in customer / marketing forums to increase brand awareness.
    • Ensure compatibility, interoperability, stability, and usability of solution architecture.
    • Design and deliver complex solutions as per customer requirements.
    • Work with various stakeholders including sales team, products team, engineering team to jointly assess customer requirements.
    • Support the Product team through the product development lifecycle and provide inputs on product features from a business requirements/customer perspective.
    • Work with clients, internal stakeholders to provide integrated solution architecture across multiple products to meet the client requirements.
    • Provide an expertise to internal teams and/or external vendors and partners to design complex solutions and ensure effective delivery of the same.
    • Create and review architecture and solution design artifacts.
    • Proactively provide guidance on engineering methodologies, standards, and best practices.
    • Identify, communicate, and mitigate Risks, Assumptions, Issues and Decisions throughout complete lifecycle (Pre-sales, Delivery, Support).
    • The role may be an individual contributor or may lead a small team.

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