Specialist - Customer Experience (CX) - Mumbai City

+We're looking for a people-focused professional to manage participant journeys, host live webinars, and build engaging online communities. · ...

+Job summary · Hiring Freshers and Experienced for customer experience role. · +ResponsibilitiesAssist customers over phoneSettle disputed and escalationsResolve queries ...

The Customer Experience & Marketplace Specialist acts as the internal voice of the customer, ensuring all customer touchpoints meet the highest standards across all platforms. · ...

Provide customer service and support to customers via phone and email. · ...

We are seeking a warm, proactive, and highly organized Customer Experience Manager who will own the complete participant journey across our programs webinars and community platforms. · ...

Provide exceptional customer experience to members throughout their journey with the company. · ...

The Role You are the Guardian of the Doctor's Experience. You will wear two hats: The Ops Architect Ensuring the kit reaches the doctor on time without errors and The CX Leader Managing the Support Team to ensure that when a Customer Doctor calls they feel heard respected and res ...

+ Be the first point of contact for clients at India's leading tattoo studio. · Manage high-value customer interactions, confirmed consultations, and bookings while delivering a premium customer experience. · + Handle online tattoo consultations · + Manage customer inquiries via ...

Be the first point of contact for clients at India's leading tattoo studio. · ...

Handling Inbound Support tickets and solving the queries to the User's satisfaction · Reporting bugs/issues flagged by the Users to the Product team · Following defined SLAs for Customer SupportGood Communication skills · Video creation skills, · Knowledge of Excel, · ...

Graduate/postgraduate with overall 3 yrs experience of working in a domestic/international contact centre/service set up. · ...

Monitor crowd flow and seating arrangements for efficient operations. · Coordinate with kitchen bar housekeeping and support teams to ensure all equipment lighting and music systems are functional for operations. ...

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. · Activities may include customer channel management and case management. · ...

Customer Experience Consultant A customer experience consultant provides services to customers once they are onboarded in the Maersk environment. · ...

Own the end-to-end customer experience while ensuring smooth order fulfillment and quality control across our D2C operations. · ...

We are seeking a Bilingual Specialist to join our team. The successful candidate will own the entire interaction with customers and provide total resolution for their needs. They will communicate with customers over phone, email and chat addressing both customer service and inbou ...

The role of Customer Experience Partner-SCM involves providing services to customers once they are onboarded in the Maersk environment. Activities include customer channel management, case management, customer onboarding and relationship management, · contract and dispute managem ...

Responsible for all documentation and transactional processes across Pan India projects Ensure that all documentation is organized accessible and up-to-date Always maintain the sanctity and accuracy of data input Actively participate in digital transformation initiatives within t ...

Provide total resolution for customer needs and communicate with customers over phone, email and chat. Be an expert on Global Industrial's products and solutions helping the customer by creating Quotes and placing Orders as per customers' requirements. · ...

BookMyShow is India's biggest entertainment company. We are the go to entertainment platform for millions of transacting users who watch movies and out of home entertainment. · ...

+Graduate/postgraduate with overall 3 yrs experience of working in a domestic/international contact centre/service set up. Candidate should possess excellent oral and written communication skills. · +Liberty Mutual, our purpose is to help people embrace today and confidently purs ...