ServiceNow ITBM Developer - Hyderabad, India - Coforge

Description

Job Title: ServiceNow Developer - ITBM

Job Overview: As a ServiceNow Developer, you will be responsible for analyzing business requirements, designing, developing, and implementing solutions on the ServiceNow platform. You will collaborate with cross-functional teams to ensure the successful delivery of ServiceNow applications and modules, meeting the needs of the organization.

Responsibilities:

1. Requirements Analysis:

• Collaborate with business analysts and stakeholders to understand business requirements and translate them into technical specifications.

1. Design and Development:

• Design and develop ServiceNow applications and modules, ensuring adherence to best practices and industry standards.
• Customize and configure workflows, forms, fields, scripts, business rules, UI policies, and other ServiceNow components.
• Experience in Configuring various ServiceNow ITBM modules (APM ,PPM and Financial Management Process.)
• Thorough understanding and exposure on ServiceNow ITBM Modules like APM, PPM, Resource, Timecards, Budget, and Investments.
• Developing Configuration item relationships for Business Capabilities, Information Objects, Business Applications, and Application Services
• Working knowledge of integrating APM with other ServiceNow modules including ITSM and SAM
• Good exposure to Performance Analytics, Reporting, Dashboards, and Workbench development would be a plus.

1. Integration:

• Integrate ServiceNow with other systems and applications as needed.
• Develop and maintain integrations using web services, APIs, and other integration technologies.

1. Collaboration:

• Work closely with cross-functional teams, including system administrators, business analysts, and quality assurance teams, to deliver high-quality solutions.
• Collaborate with stakeholders to gather feedback and make necessary adjustments to meet evolving business needs.

1. Testing and Quality Assurance:

• Conduct unit testing and participate in quality assurance activities to ensure the reliability and functionality of developed solutions.

1. Documentation:

• Create and maintain technical documentation, including design specifications, user guides, and test plans.

1. Support and Maintenance:

• Provide ongoing support and maintenance for ServiceNow applications, troubleshooting and resolving issues in a timely manner.

1. Training:

• Train end-users and support teams on new features and functionality.