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    Techno Functional Analyst, Oracle Cloud - bangalore, India - Calix

    Calix
    Default job background
    Full time
    Description
    The Techno-Functional Analyst, Oracle Cloud Service Contracts and Installed Base is an experienced Solution Architect with multiple cloud implementations. This position's primary responsibility will be to interface with key stakeholders of a cloud transformation program, own end to end responsibility and accountability in driving activities such as gathering requirements, conducting conference room pilots, configuring the system, coordinating system integration testing, user training & acceptance testing.
    The role requires potential availability to work nights, weekends, and holidays to support period close activities, non-production refreshes, patches, and upgrades when needed. The ideal candidate will have previous experience working with an Oracle team in a Sarbanes Oxley compliant company that operates internationally.
    The successful candidate will be highly collaborative and operate in a fast-paced, rapidly growing environment. They will need to be hands on, self-motivated and take initiative to solve problems, automate manual effort and continuously improve.
    This position requires to work in Shift (3PM to 12AM IST). Responsibilities and Duties:
    • Overall 5+ years of experience in Oracle Cloud including Service Contracts, Installed Base, Oracle Order Management Cloud, Distributed Order Orchestration, Pricing, Inventory, and Integrations.
    • Technical expertise to troubleshoot Service Contracts and Installed Base Issues.
    • Ability to configure Oracle Cloud applications to meet business requirements and document application set-ups.
    • Experience with executing implementation strategy, capturing business and systems requirements, analyzing requirements, preparing functional specification documents, solution designing, prototyping, testing, and training.
    • Partner with key stakeholders and business leaders.
    • Collaborate with team members and other application owners.
    • Recommend roadmaps to close performance gaps and develop high level implementation plans.
    • Identify business requirements and map them to the Oracle Cloud functionality.
    • Identify functionality gaps and develop solutions for them.
    • Develop an understanding of a Calix's current state process and develop future state recommendations.
    • Advise business teams on options, risks, and any impacts on other processes or systems.
    • Lead and conduct SIT and UAT testing.
    • Develop end-user documentation and training materials.
    • Effectively communicate and drive project deliverables to successful completion.
    • Complete tasks efficiently and in a timely manner.
    • Facilitate working sessions with business and technical teams.
    • Support business transformation through continuous system improvement.
    • Oversee Oracle Service Request management and escalate priority issues.
    Qualifications:

    Required:

    • 5+ years of experience in Oracle implementations.
    • 1+ years of experience working with Oracle Cloud Fusion Applications.
    • Experience supporting end to end business processes (Quote to Cash and Return to Repair).
    • Excellent problem solving and analytical skills.
    • Excellent communication and presentation skills.
    • Experience with integrations using Groovy Script, PL/SQL and BDI Knowledge and experience with full SDLC lifecycle.
    • Experience in cross-track Supply Chain touchpoints is needed.

    Preferred:

    • Overall 5+ years of experience in Service Contracts and Installed Base with a minimum of 1 year of experience implementing Oracle Cloud Supply Chain Management.
    • Experience with Enterprise Resource Planning (ERP) Cloud, and Supply Chain Management (SCM) Cloud.
    • Experience with B2B integrations using EDI on OpenText and Ariba Network.
    • Experience with Oracle Integration Cloud Service.
    • Experience working with multiple currencies in the Quote to Cash process.
    • Certifications in Oracle Cloud Modules.
    Education, Certifications and Professional Licenses:
    • Required: Bachelor's Degree in Information Systems, Computer Science or similar.
    • Preferred: Oracle Cloud Certification.

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