Supervisor (EV Fleet Operations) - New Delhi
5 hours ago

Job description
- Identify system and/or operational issues hindering the attainment of quality performance standards at client sites and at operational hubs.
- Responsible for the timely and accurate communication of reports related to fleet deployment, delivery performance, manpower hiring, vehicle maintenance and utilisation, and hub expenses.
- Provides issue identification, problem analysis and strategies for resolution and/or implementation in case of client escalation.
- Create and maintain detailed reports on manpower payroll costs related to attendance, overtime, incidents, etc
- Support fleet managers in identifying process improvement opportunities, tracking service metrics and testing new techniques to acquire driver partners to ensure manpower availability.
- Address and resolve field team queries related to policies, incentives, payroll and other operational performance KPIs
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