digital operations lead - Mumbai - beBeeFintech

    beBeeFintech
    beBeeFintech Mumbai

    2 weeks ago

    Job title: FatakPay Digital

    Description

    Key Roles and Responsibilities:

    • To manage and oversee the production support team, ensuring high performing and reliable application functionality.

    This includes addressing technical issues, resolving incidents, analyzing system performance, collaborating with technical teams for solutions.


    Also involves proactive performance monitoring of incident management, providing regular feedback to stakeholders in addition to offering guidance on root cause analysis



    • The role demands strong skills in Team Leadership including Collaboration And People Management as well as Technical expertise such as Application Performance Monitoring Troubleshooting System Optimization ITIL Principles Best Practices Proficiency In Reporting Documentation Communication Skills For Cross Functional Teams Stakeholders Experience FinTech Payment Systems Highly Desirable Bachelor S Degree Information Technology Computer Science Relevant Masters Degrees Certifications It Production Support Plus

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