NexThink Administrator System Administrator NexthinkMonitoring and Analysis - Pune, India - SPG Consulting

Description

Nexthink Monitoring andAnalysisMustHaveMinimum 5 mandatedetails are mandate with two or 3liners1.Nexthink Monitoring andAnalysis:

• Continuouslymonitor Nexthink data and alerts to identify potential issues oranomalies.
• Analyze Nexthink data to proactivelydetect and resolve IT problems.
• Investigate andtroubleshoot incidents reported / related throughNexthink.
• Create and maintain dashboards andreports to track key performance indicators (KPIs) related to themonitored assets (including baselining).Create and updatedocumentation related to incident responses and problemresolutions

GoodtoHaveMinimum 2 mandate details are mandate with two or 3liners1. IncidentResponse:Collaborate withother IT teams to investigate detectedanomalies.Document incident details andimplementations done allowing selfhealing / resolutions by L1/L2and recommendations for futureprevention.Analyses incident trends in thedifferent support levels allowing shifttoleft of these activitiesleading to a faster MTTR..PerformanceOptimization:Identifyopportunities and provide recommendations for improvements toenhance the overall user experience based on NexthinkData.Documentation:Maintainaccurate documentation of Nexthink configurations procedures andbest practices.

resolutions,performance optimization,nexthinkmonitoring and analysis,incidentresponse,healing,documentation,data,mttr