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Customer sales support - Bengaluru, India - IFixIndia - Premium Apple Service Center - Bangalore
Description
* Handling queries related to Apple gadgets via call
* Handling chats
* Handling Forms
* Emailing quotations to customers
* Managing and maintaining the Lead management systems
* Updating report on daily basis
* Follow ups with leads
* Negotiating and nurturing the leads
* Upgrading the technical knowledge whenever necessary
* Competitors research