Senior Transition Director - Chennai, India - Cognizant Technology Solutions

Description

Overview:

Join Cognizant as an inspiring leader within the Program & Project Management community. This key role is responsible to design transition solutions and to lead/drive transition of multi-service, multi-geo and multi-vendor transitions. Successful candidates will not only manage transition objectives but will also have responsibility for ensuring satisfaction of client stakeholders.

Key Responsibilities and Capabilities:

· Manages transitions across multiple service lines and geographies, as the single point owner

· Manage all workstreams within the transition including People Transfer, Process & Tools, Organization Change Management

· Ensure that the Transition related clauses in any Contractual documents are measurable, attainable, and reportable

· Own all the activities planned and scheduled during the Transition phase

· In-depth understanding of all Knowledge Transition phases, activities, deliverables and exit criteria

· Ability to collaborate with the Client and with internal stakeholders on a day-to-day basis to drive towards defined transition outcomes

· Proactive in identifying the risks and proposing mitigations to ensure the risks are addressed upfront with minimal impact on Transition KPIs

· Track and report all Transition KPIs across 1) Cost 2) Schedule 3) Quality

· Prepare and present Transition status with clarity to senior stakeholders (both internal and client stakeholders); and to effectively report and address risks/issues

· Design transition solutions and build transition plans as part of sales pursuits / RFP process, and present the transition solution to the client as part of orals presentations

· Understand the working of Tools used directly or otherwise during a Transition such as ServiceNow and Jira

· Work closely with Client Stakeholders and SMEs / Transition leads to ensure the transition deliverables are reviewed and signed off on time

· Work closely with delivery teams to ensure cutover to steady state is effective and successful

· If other workstreams such as process transition / people transition are in scope - work closely with the respective capabilities to ensure these workstreams are planned and executed within the agreed timelines

· Own the transition reporting both internally and with Client - Weekly status and Steering committee reports

· Expertise in managing Org Level changes across the Client Org and Cognizant.

Technical Skills & Qualifications:

· Experience across multiple industry domains

· Experience in managing transitions larger than 500 FTEs across Application support and Application development services

· Experience in designing transition solutions and in making orals presentations to clients as part of sales pursuits/ RFP process

· Experience with transition Infrastructure services transition is desirable

· 18+ years of experience

Experience Managing Large, Complex Application Transitions in Current and past roles.

Required Education: MBA or Master's degree strongly preferred; Bachelor's degree required