German Language Expert - Pune, India - METRO Global Solution Center IN

Description

• Follow the procedures as documented for Invoice Control.
• Perform Approvals and Postings in Invoice Control on time with accurate details.
• Raise Query and monitor for resolutions.
• Working on SAP/oracle screens fluently
• Understands applications that the process uses.
• Working on PO & NON-PO Invoices
• KPI targets are on production (no. of invoices processed and accuracy (how correctly the details were keyed in). Targets are higher for Analysts and some complex scenarios/ suppliers are taken care by Analysts, Ideations in process but with less weightage.
• Overdue invoices and or invoices pending in GBS bucket for more than 30 days.
• Query and Email Management both Internally and Customers at times.
• Adapting and implementing changes asked for by the customers quickly
• Handling intermediate and complex activities.

• Should be able to work in collaboration with other team members.
• Should have Good communication skills (read, write and speak)
• Highly self-motivated and enthusiastic
• Good Communication skill in German language (Certification Required B2.1 & above)
• Should be able to understand and respond as per process requirement.
• Strong English-speaking skills.
• Positive working attitude, capable of overcoming challenges
• Process improvement—ability to implement continuous process improvements
• Knowledge of SAP System
• Understanding of Accounts Receivable- Invoicing Daily Sales reconciliations, special accounts check and corrections.
• Understands and addresses inter-dependencies and real issue.