Accenture

Microsoft Lync Server Cloud Services Operations (BB-08968)

Found in: Talent IN

Description:
Job Description About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the worldâ€TMs largest network of Advanced Technology and Intelligent Operations centers. With 514,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Project Role : Cloud Services Operations Project Role Description : Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends. Management Level : 11 Work Experience : 2.5-4 years Work location : Bengaluru Must Have Skills : Microsoft Lync Server Good To Have Skills : No Technology Specialization Job Requirements : Key Responsibilities : -Knowledge in Microsoft Teams Advanced troubleshooting of Design and Production issues-Coordinate implementation of new design with O365 team-Create/Update Microsoft Teams troubleshooting procedures Technical Experience : -Candidate should have hands on experience in Microsoft Skype for business Design, Implementation/ Brings proven industry leading technical expertise in Lync, Skype for Business and Collaboration tools Professional Attributes : -Have outstanding verbal communications skills-Have good client expectation management and presentation skills-Ability to build expertise of other people-Should have good problem solving and analytical skills Educational Qualification : -Bachelor Degree Qualifications 15 years of full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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