Tech Bus Services Associate (BB-ED0D1)
Found in: Talent IN
Description:About Wells FargoWells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Market Job DescriptionAbout Wells Fargo IndiaWells Fargo Indiaenables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. We are operating in Hyderabad, Bengaluru and Chennai locations. Department overviewThe Enterprise Technology Infrastructure (ETI) team within the Enterprise Information Technology (EIT) is responsible for enterprise-wide infrastructure services across the global footprint, including networking, production services, storage, data centers, mainframe, midrange and Cloud-based systems, distributed systems, and international infrastructure.About the RoleThe Technology Business Services Associate role will function in a role supporting various efforts and objectives conducted by the TCR Crisis Management and Incident Response (CMIR) team. This role conducts various execution related activities and primarily interfaces across the Technology Continuity & Resiliency (TCR) Team as well as other functions within Wells Fargo Technology to provide a targeted outcome for resiliency aligned objectives. This role will be responsible for a variety of activities and deliverables that contribute to the continuous improvement and necessary enhancements for resiliency across Technology platforms and Technology operations. The role requires competency and related technical skills to collaborate, interact with others and support work through trusted working relationships with various first, second and third line partners including: Business Continuity, Operational Risk, Technology CIO, Technology Infrastructure and Audit. Objectives for improving Crisis Management capabilities will leverage an knowledgeable agile team with prior work experience across various disciplines including Model Risk, Operational Risk, Business Continuity, Crisis Management, Control Design, Remediation, Business Process Management, Workflow Automation, Agile and Waterfall Project Management, SDLC, Technology Architecture, Data Services and Technology Operations.Candidates should be comfortable working on small agile teams in fast-paced, high-pressure delivery environments. Candidates should also possess the necessary technical aptitude skills and flexibility for conducting work across many domains and technologies in partnership with stakeholders and partners across the organization.Responsibilities Manage CMIR Reporting needs using tools to conduct analysis work with data supporting CMIR objectives.Aid and support workflow and automation efforts using internal platforms (i.e. ServiceNow).Support and execute on tooling related activities, including design, development and deploymentParticipate in post-mortem research and analysis after major incidents.Aid in the design and integration of key indicators supporting operational monitoring or overall resiliencyMaintain and operate internal CMIR operational metrics aligned against the strategic roadmapInterface and coordinate offshore delivery efforts (when applicable) Continuously complete ongoing training and development activities pertinent to the teamAdministration for Tableau, Systems of Record, SharePoint, Jira or other technology tooling used by CMIREssential Qualifications:5+ years of information technology experience (RQO0000224)2+ years of Tableau Experience (RQO0004056)2+ years of SQL experience (RQO0004496)Desired Qualification:We Value DiversityAt Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.
calendar_today5 days ago