Fly Far Aviation


Found in: Talent IN

Passenger Service Agent Duties and ResponsibilitiesWhile specific duties vary based on employer, there are several core tasks that all passenger service agents perform. Based on our analysis of job listings, these include:Issue TicketsPassenger service agents issue airline tickets for clients, checking if their requested dates of flight are available and then reserving seats and preparing itineraries accordingly. It’s also up to them to handle itinerary rebookings and cancellations.Assist with Check-InAn important responsibility of passenger service agents is assisting with airport check-ins. Before clients embark on a flight, they must go through the ticket counter first, where passenger service agents examine their ticket, passport, and other identifying documents, and confirm their flight details. Afterward, clients receive their printed boarding pass.Process LuggageToward the end of check-in, passenger service agents process luggage and ensure that it complies with the airline’s restrictions. If luggage exceeds weight limits, service agents charge additional fees. The next step is attaching luggage tags and coordinating with ramp agents to place luggage on the correct flight.Facilitate BoardingPassenger service agents facilitate passenger boarding onto flights. They use a public address system to announce when boarding may start, and they control entrance by accepting passengers based on seating arrangement and boarding pass verification.Provide InformationPassengers can approach passenger service agents for information about their flight and check-in procedures, to inquire about directions, or to request assistance with concerns such as lost luggage. Passenger service agents also announce changes to flight details and handle complaintsBarrackpore, North 24 ParganasBehala, KolkataTaltala, Kolkata

calendar_today6 days ago


info Full time

location_on Barrackpore, India

work Fly Far Aviation

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