Novartis AG

Senior Manager - Digital Automation (BB-E6E41)

Found in: Talent IN

Job Purpose Reporting to the Head of Digital Delivery Centre, the Senior Manager will enable process optimization through enabling new technologies and thereby driving excellence and customer satisfaction. A key focus for the Senior Manager will be the design, mobilization and operationalization of end-to-end Digital Automation practice across our global delivery team, in line with organizational aspiration and will identify and measure associated benefits. Creative & Digital is a full service agency supporting all divisions across Novartis. We are a global business, with 140 associates based in Ireland, US, India, Mexico and Germany. We support our clients from campaign strategy, messaging and innovative design solutions right through to deployment directly into channel. As an internal organization we aim to drive value for our customers, coordinating across the network, to support the Novartis mission to improve patients lives. We are looking for a Senior Manager Digital Automation to join our team. The role will have demonstrated experience in process automation skills and a knack to find opportunities that would drive optimization where possible, grounded in formal methodology where appropriate. By leveraging process, change and stakeholder management skills, the role will design, mobilize and operationalize automation capabilities. Your responsibilities Your responsibilities include, but are not limited to Demonstrated experience through all phases of the technology life cycle, including project planning, requirements definition, design, build/configuration, testing and operational transition.. Participate in project teams through all phases of the technology enablement life cycle. Lend specific subject matter knowledge to the design of each project, helping to give specificity to the appropriate architecture, automation model, system design and interfacing requirements. Advise Internal teams on a variety of business process services that help identify, assess, manage and measure the organization's capabilities. Team with technology professionals and internal IT teams, and/or third-party strategic alliances to provide implementation of technology solutions. Participate in engagement management, engagement execution and reporting. Strategic thinking able to shape and solve problems using a fact-based approach to drive out insight Should be able to independently map process Lean techniques, business architecture and make business case to drive adaptation Excellent presentation and articulation skills. With outstanding written, oral communication and interpersonal skills, with the ability to communicate complex problems or solutions in a way in which are quickly understood. Proven business success. A track-record of demonstrated business success, defined by clear, measurable business outcomes achieved. Minimum requirements What youll bring to the role Experience in working in large / international companies Proven communication, people management, stakeholders management and leadership skills Experience (8-10 years) in delivering/managing quality and process improvement change in a matrix organization; either internal to the organization or for external clients Pharma and/or Regulatory experience is of benefit but not essential Strong and proactive business results-focus, and proven ability to provide insights that increase productivity Past work reflects a track record of quality and delivery excellence. Skills and Abilities Advanced communication and management skills o Motivating for results o Supporting collaboration, good team work skills o Pro-active in handling complex situations & problems o Influencing and persuading all stakeholders o Attention to detail o Effective communicator and presenter Project skills o Ability to manage a cross-functional team in a matrix environment. o Understanding of and experience in process design, implementation, tracking, reporting and optimization o Planning, assigning and directing work, time, materials, people o Experience in Risk, Issue and Quality Management General Attributes o Communicates effectively at all levels, up and down o Able to work in high pressure environment & resolve issues Fluency in English, with excellent written composition skills; additional languages desirable

calendar_today5 days ago


info full time

location_on Secunderabad, India

work Novartis AG

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