RGF Professional Recruitment

Salesforce CRM-Admin (BB-449B5)

Found in: Talent IN

Description:
Company Overview Japan Based leading Recruitment and Information Services MNC, spread in 11+ countries and working for over 50 years. Job Description v Work as part of the Organisation CRM Admin team, undertake a series of changes and improvements as identified by the CRM team. v Achieve your quarterly and yearly assignments and mission set by management including but not exhaustively: Ø Recurring administration responsibilities: user management, maintenance, licensing, system security, etc... Ø Answer business requests for creation or modifications of reports/dashboards Ø Provide remote support to CRM users located in Organisation's offices all around Asia. Ø Remotely engage with the consultants to ensure the data is accurate, up to date and allocated to the correct stage in Salesforce Ø Responsible for continuously optimizing Salesforce by configuring setting up and improving the use of the platform whilst aligning to the businesses requirements v Research and recommend innovative, and where possible automated approaches for administration tasks. v To maintain and update training documentation and provide training to system users v To create and maintain the documentation for registering common issues and resolution methods v Follow other tasks and duties as assigned by the Regional CRM System Product Leader. Requirements v At least 2 years Salesforce support experience is mandatory v Fluent English oral and writing communication skills - Mandatory v User support experience – Mandatory v Certified Salesforce Advanced Administrator (ADM 211) v Project coordination skills – Good to have (not mandatory) v Familiarity with recruitment business – Good to have (not mandatory) v Technical education background – Good to have (not mandatory)

calendar_today5 days ago

report

info Permanent

location_on Gurgaon, India

work RGF Professional Recruitment

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