Maestro Placement Consultancy Services

Customer Support Advisor (BB-A2F11)

Found in: Talent IN

Description:
Job Description Manage all customer interactions as rostered within parameters Demonstrate ownership on calls when contacted by customer Respond to all customers in appropriate tone and language Offer a solution-based approach for all customer interactions Educate the customer at every given possible opportunity Ensure updation of product, system, process and policy knowledge Adhere to rostered timing, scheduled shifts and activities Capture customer details and data relevant to the call or service Resolve customer queries within agreed timelines Manage outbound campaigns as per business requirement Increase, develop and retain customer base through relationship building and service Follow all contact center policies, procedures, code of conduct and legislative requirements . ,

calendar_today3 days ago

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location_on Kozhikode, India

work Maestro Placement Consultancy Services

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