Salesforce.org

Lead Sustenance Engineer/DevOps Engineer) (BB-10214)

Found in: Talent IN

Description:
Job Details At Core Foundation Services in Salesforce, we work on solving the hard, long term engineering problems in our software foundation that underlies all of our products. Focus is on building powerful and simple to use frameworks, services and software components that will be used by our products to deliver value to our end customers. We own mission critical, large scale services in the area of Async processing, Caching and Configuration out of our Hyderabad Center. The challenges include developing and owning highly scalable services in production along with ongoing service transformation to modern micro services architecture using latest technologies such as Service mesh, Kubernetes, Spinnaker etc. We take pride in Service ownership and ensuring high availability of our services while innovating continuously. We are looking for passionate engineers to join our team at Hyderabad who love to run and manage modern large scale services in production. As a LMTS in Core foundation services (Hyderabad), your responsibilities include: Responsibilities Analyze and remediate production issues/incidents for the asynchronous processing platform and caching services Engage with developers who build features using the platform and unblock them by providing required technical inputs. Develop deeper insights into platform issues and work with engineering team to address them to prevent repeats. Create automation/tooling that makes platform easy to operate at very high scale and improves incident metrics such as MTTR. Work with Systems engineering team for activities such as providing inputs for OS patching, JDK upgrade etc. Understand how customers are using the platform and help drive continuous improvement of the offering based on that. Work closely with technical writers to create, update and review documentation for users and operators. 24x7 on-call support on rotation basis including weekends. Continuously raise standard of engineering excellence by implementing best DevOps practices. Required Skills Bachelors Degree in Computer Science or equivalent experience. Strong problem-solving, troubleshooting and analytical skills clearly demonstrated in past projects. Overall 10+yrs years experience and 6+ years in a production engineering/DevOps/SRE or similar role working on high scale distributed systems . CI/CD, Cloud configuration management skills are NOT mandatory for this role Knowledge of OO programming and concepts (Java, C++) Fluency in one or more scripting languages such as Python Exposure to Linux platform, debugging, and performance monitoring tools Exposure to container related technologies such as Kubernetes, Docker etc Lead, collaborate, communicate, and mentor. Championing a culture and work environment that promotes diversity and inclusion A strong background in open source technology. Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this

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location_on Hyderabad, India

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