Soft Service Executive (BB-FC1AF)
Found in: Talent IN
Description:Soft Service ExecutiveProperty and Asset ManagementWhat this job involvesYou will ensure we provide good housekeeping services; by coordinating with the site vendors forservices like landscaping, pest control, housekeeping, facade cleaning, housekeeping machines,cleaning material, cradle machine etc. You will also be assisting Team Manager /Property Managerwith any assigned projects and providing backup as and when required. Following would be your sitedeliverables: Taking daily property rounds, co-ordinating with the team to close any matters related to cleaning. Maintaining daily/monthly reports, i.e. DMR and MMR and sharing same with Property Manager and client. Schedule weekly vendor meetings to discuss on daily issues if any. Maintaining / preparing monthly attendance summary record for salary. Making sure that all customer queries are well-investigated and resolved. Escalating queries to appropriate supervisors if need be. Developing and mentoring new and subordinate vendor staff Assisting in improving and monitoring procedures to ensure the cost-effective and efficient services. Assisting in preparing and developing the documentation of standard policies and procedures Plans, schedules, inspect and assigns work to subordinate supervisors and/or teams. Manage landscaping and gardening. Regularly brief all staff regarding their duties, designated areas of work and special instructions if any. Prepare and implement various checklists, at the frequency instructed in the suggested formats. Ensure the housekeeping staff is well groomed. Monitor that the staff is cleaning as per standards, ensuring that the surfaces are maintained to enhance their longevity. Ensure that janitor closets and storage areas are always maintained in a neat and orderly manner. Take feedback - customer needs assessment and evaluation of customer satisfaction levels. Site details:You will be working on __Sky One Corporate Park ___, which is a ___Commercial Building___, locatedat __ Viman Nagar____ PuneSite dynamics:Work Schedule: Site team: e.g.: Property Manager +10 Other details if anyReporting:You will be reporting to Housekeeping Manager /Property Manager.Sound like you? Here is what we're looking for:Being Analytical and MeticulousYou will be building, maintaining, supporting and validating performance of subordinate staffworkings. You will be providing customer oriented and best in class cleaning/hygiene services. Youmust pay attention to detail and have excellent problem-solving skills. customer needs assessment,meeting quality standards for services, and evaluation of customer satisfaction).QualificationsYou will have a Degree / Diploma or relevant educational background in hotel management /hospitality with min 1-2 years of work experience preferred. Effective communication skills andcustomer-oriented service outlook is non-negotiable.What we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realise your fullpotential in an entrepreneurial and inclusive work environment. We will empower your ambitionsthrough our dedicated Total Rewards Program, competitive pay and benefits package.Apply todayJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading globalprovider of real estate and investment management services. We take our responsibility to protectthe personal information provided to us seriously. Generally the personal information we collectfrom you are for the purposes of processing in connection with JLL's recruitment process. Weendeavour to keep your personal information secure with appropriate level of security and keep foras long as we need it for legitimate business or legal reasons. We will then delete it safely andsecurely.For more information about how JLL processes your personal data, please view our Candidate PrivacyStatement .For additional details please see our career site pages for each country.For employees in the United States, please see a fully copy of our Equal Employment Opportunity andAffirmative Action policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with andproviding reasonable accommodations to individuals with disabilities. If you need a reasonableaccommodation because of a disability for any part of the employment process - including the onlineapplication and/or overall selection process - you may email us at . Thisemail is only to request an accommodation. Please direct any other general recruiting inquiries toour Contact Us page > I wantto work for JLL. This employer is a corporate member of myGwork, the business community for LGBTQ+ professionals, graduates, inclusive employers & anyone who believes in workplace equality.
calendar_today2 days ago