AB Consultancy

Hiring for Customer Service Executive (BB-8D19D)

Found in: Talent IN

Job DescriptionWe've all needed help from a Customer Service Executive at one time or another, sometimes its a cell phone with garbled display, or a lost credit card, or an urgent flight booking. Customer Service Executives are required to answer incoming calls from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information.Customer Service Executives can be hired by ITeS companies and work for their clients, or by companies themselves. Almost all sectors and industries need customer service executives to handle queries and complaints from their customers.Customer Service Executives Duties and Responsibilities-Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.Follow up to ensure that appropriate actions were taken on customers requests.Refer unresolved customer grievances or special requests to designated departments for further investigation.Customer Service Executives Requirements and Qualifications10+2,Graduation,B.tech,M.tech,ITI,Diploma,MBA,MA,Ba,Bba,B.com.Salary-16,000/- to 45,000/-Minimum Age-18Work Department-Customer ServiceWork Industry-Banking,Finance,Sales,Loan,Import,Export,ReservationSkills-Basic Knowledge Computerfor more clarification contact to this number -8336079336 Freshers Also can ApplyRegardsHR TEAM

calendar_today2 days ago


location_on Kochi, India

work AB Consultancy

I expressly authorise the Terms and Conditions

Similar jobs