Participate in the pre sales stage (eg preparation of marketing materials and collaterals, client calls, demos) proposals and business development activities to ensure technical feasibility.
Create solutions based on the customer needs and review estimates to prepare for RFIs and RFPs.
Seek opportunities in mining the relationship to provide lasting value to the customer and share the same with the account team.
Work with the client technical team, understand the eco system.
Analyze customer requirements, challenges from an IT and business process perspective by interacting with the customer architects / SMEs and reviewing documentation.
Provide recommendations (eg product implementation, platform identification, architecture suitability, gap analysis, customization/bolt on development and integration, product maintenance) to address the same.
Create the solution architecture.
Present the benefits of the solution.
Lead Proof of Concept for the business problem.
Provide inputs on technical robustness and scalability of the product to the LPC.
Interact with customers to identify customer expectations and ensure all customer issues are resolved appropriately.
Prepare estimation guidelines.
Review estimates and impact analysis, etcas prepared by the Senior Product Specialist.
Understand the complexity of the projects, identify and involve the right mix of resources.
Identify the tracks / modules and allocate the same to Senior Product Specialists.
Identify the various stakeholders.
Identify the dependencies and manage the same.
Oversee offshoreonsite coordination to ensure transition of information (handshake) and query resolution related to project execution and report updates.
Prepare and track project plan.
Perform key project management activities like planning, work allocation and tracking, endtoenddelivery, daytoday interaction with onsite, status reporting, performance reporting, quality assurance activities, etc.