Network Infrastructure SW/Application Tech Support Practitioner (BB-B7AD6)

Found in: Talent IN

Job Description About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at Accenture | Let there be change We embrace change to create 360-degree value Project Role :SW/Application Tech Support PractitionerProject Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Management Level :12Work Experience :1-2.5 yearsWork location :PuneMust Have Skills :Network InfrastructureGood To Have Skills :No Technology SpecializationJob Requirements : Key Responsibilities : -Perform daily operational tasks submitted by customer through ticket system-Prepare network or infrastructure Visio topology diagrams,write SOP,maintenance plans and provide status reports other operational, maintenance tasks-Troubleshoot network problems, network device configurations-Coordinate with other teams various department administrators to facilitate connectivity issue resolutionTechnical Experience : A: Basics of OSI model TCP IP and IP SubnettingB: Understanding of Virtual MachinesC: LAN and WAN networking protocols and technologies, including switching, routing eg, Layer 4-7, DDoS, etcProfessional Attributes : A: Good verbal and written communication skills to connect with customers at varying levels of the organization B: Ready to work in shiftsEducational Qualification : BE Preferred Qualifications 15 years of full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. APPLY NOW Register for Job Alerts

calendar_today4 days ago


location_on Pune, India

work Accenture

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