Accenture

Associate Manager-Functional and Process Excellence (BB-761EA)

Found in: Talent IN

Description:
Job Description Skill required: Operations Excellence - Delivery Excellence Designation: Management Level - Associate Manager Job Location: Mumbai Qualifications: BE/BTech/Master of Business Administration Years of Experience: 10-14 years About Accenture Operations In today's business environment, growth isn't just about building value-it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model-one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology. Visit us at What would you do? You will be aligned with our Functional and Process Excellence vertical and help us provide consulting support to solve for strategic and operational business problems for our global client’s leveraging Transformation methodologies and assets. You will be working as a part of Operations Excellence team which drives continuous improvement projects and interact with client or internal stakeholders to drive and influence improvement objectives. This team is responsible for breaking down the end to end process to identify automation/improvement opportunities and create automation/transformation road-maps. This team is also responsible for delivering large scale end-to-end process transformation projects for global clients. The Project Delivery Excellence team focuses on developing and implementing a strong foundation of processes, systems, measurements, and controls that can help deliver high performance consistently. The team is responsible for delivering the articulated client value proposition to drive high-value outcomes for their business. They proactively identify the key issues because of which there may be any escalation from internal or external (client) stakeholders. The team typically works on Six Sigma and Lean projects. What are we looking for?We are looking for individuals who have the following skillset:Robotics Process Automation (RPA)Telecommunications BillingTelecom Revenue AssuranceRequirements AnalysisAbility to establish strong client relationshipCommitment to qualityAbility to handle disputesCollaboration and interpersonal skillsProcess-orientation Roles and Responsibilities In this role, you need to analyze and solve moderately complex problemsYou will typically be creating new solutions, leveraging and, where needed, adapting existing methods and proceduresThe role requires a clear understanding of the strategic direction set by senior management as it relates to team goalsYou will need to hold monthly meaningful conversations with team members to discuss performance, coaching and feedback, training needs, and career discussionsYou will need to monitor & drive team performance, including throughput and quality as per defined metricsYour primary upward interaction is with a direct supervisor or team leadsYou will generally interact with peers and/or management levels with clients or internal stakeholdersYou will be provided with minimal guidance when determining methods and procedures on new assignmentsDecisions that you make often impact the team in which they reside and occasionally impact other teamsYou would be managing medium-small sized teams and/or work efforts at a client or within Accenture.Please note this role may require you to work in rotational shifts. Qualifications BE/BTech/Master of Business Administration Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. APPLY NOW Register for Job Alerts

calendar_today2 days ago

report

location_on Mumbai, India

work Accenture

Apply:
I expressly authorise the Terms and Conditions

Similar jobs