Team Leader, Trade Operations (BB-E5D02)
Found in: Talent IN
Description:The Role Responsibilities Strategy Exhibit qualities which demonstrate the groups strategy. To treat Customers with Human touch and understand the importance at every business stage. To support strategic intent, on the growth of business, cross functional advantage and work on cost efficiency. Business To establish and maintain a close working relationship with the customers to ensure prompt and effective responses to the various business requirements, queries and requests from them. To be aware of the business targets and ensure compliance. To own the business transactions of Clients and ensure completion at all levels/stages on a sustained basis. Processes To ensure that all documents are accurately checked, processed and released in compliance with statutory regulatory and internal operational instructions. Ensuring deals are being released as per the Departmental Operating Instructions manual, customers instructions and within the timeliness and accuracy standards specified. To ensure transactions are handled with in the allocated approved limits at all times, on a continual basis. Continuous Improvement in Productivity to the standards prescribed for the Processes from time to time. Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and reporting all suspicious Transactions to the Line Manager. People and Talent To ensure the team is well managed, planning for the day/week. To ensure planned leaves and enough back-ups created for seamless business delivery. To ensure on-going training for Staff on the DOI, process upgrades and deputing them for product related trainings. To ensure the motivation levels of the Staff is kept high always. To encourage Staff to participate in C3, CSR activities. Risk Management Upholding the Values of the Group and Company at all times. Compliance with all applicable Rules/ Regulations and Company and Group Policies. To identify risk on a continual basis and derive mitigants on a sustained basis. Governance Comply with Group Sanctions Policy and Procedures. Comply with Local Sanctions Policy and Procedures, if any. Regulatory & Business Conduct Display exemplary conduct and live by the Groups Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Trade Operations Team to achieve the outcomes set out in the Banks Conduct Principles [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key Stakeholders To effectively manage key stakeholders, Country Offices, Regulators, Superiors, Peers, Subordinates. Other Responsibilities To identify Continuous Improvement initiatives in simplifying the processes, procedures applying LEAN techniques. To identify standardization opportunities. To actively participate in the C3 initiatives. To enthusiastically participate in the Quality initiatives of the organization and achieve expected results in the work place. Our Ideal Candidate Academic Qualification Bcom / MCom / MBA / BE with relevant experience of 8 years Relevant Trade Certification such as CDCS, CSDG, CTF as applicable to the role. Trade Level II & III certification completion. AML & Sanctions Training, yearly certification.
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