Customer Service Executive (BB-9AAB8)

Found in: Talent IN

Customer Service Position Title Customer Service Executive Career level Freshers / Experience (6 months to 1 year) Location Bangalore, Chennai Responsibilities Analyze data and generate presentation materials to support the growth of all Capital EMEA businesses (sales metrics such as conversion ratios, approval rates, reasons for winning/losing deals, etc.) Support EMEA Commercial Excellence team on data analytics around Siebel, Business Object, Qlikview, Sales Pipeline and booked/funded volume metrics Make recommendations regarding marketing strategies, value-proposition development, how we win, and where to play Liaise with finance teams to obtain and confirm data to include volume, OP, ROI, monthly and quarterly volume estimates, etc. Help the team to define the commercial excellence priorities Skills Track record of achieving goals and objectives 2/3 years experience in Commercial Support and/or data analytics Evidence of achieving goals through strong internal customer relationships Knowledge of financial services Ability to work in a fast changing and evolving environment Excellent analytical and presentation skills Proficient in Excel, Access and PowerPoint. Knowledge of Business Object and/or Qlikview very much appreciated Experience with Siebel, a plus Service minded with excellent organizational and time management skills Language Skills Fluent in English, other languages very useful Ability to understand Equipment Leasing, Fleet, and Factoring businesses Ideally candidate with a finance background who wants to move into a commercial role long term

calendar_today4 days ago


info full time

location_on Chennai, India


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