Technical Delivery Manager (BB-F1895)

Found in: Talent IN

Technical Delivery Manager Customer Success Management Bangalore, Karnataka Apply for This Job Department Customer Success Management Employment Type Full-Time Minimum Experience Manager/Supervisor Securonix provides the Next Generation Security and Information Event Management (SIEM) solution. As a recognized leader in the SIEM industry, Securonix helps some of largest organizations globally to detect sophisticated cyberattacks and rapidly respond to these attacks within minutes. With the Securonix SNYPR platform, organizations can collect billions of events each day and analyze them in near real time to detect advanced persistent threats (APTs), insider threats, privilege account misuses and online fraud. Securonix pioneered the User and Entity Behavior Analytics (UEBA) market and holds patents in the use of behavioral algorithms to detect malicious activities. The Securonix SNYPR platform is built on big data Hadoop technologies and is infinitely scalable. Our platform is used by some of the largest organizations in the financial, healthcare, pharmaceutical, manufacturing, and federal sectors. Technical Delivery Manager (Bangalore, India) Job Description As Cyber Security Delivery Manager, youll actively establish, maintain and strengthen internal and external relationships. With the guidance of US counterparts , directors and senior techleads, youll primarily focus on delivery and execution of Securonix projects while leading a technical team. You will actively contribute to improving operational efficiency on projects and internal initiatives. In line with our commitment to quality, youll consistently drive projects to completion and confirm that work is of high quality. When working on engagements, youll report to higher levels of management (Matrixed US and India), who will expect you to anticipate and identify risks, and raise any issues with them as appropriate. As an influential member of the team, youll help to create a positive learning culture, coach and counsel junior team members and help them to develop. Especially in cyber security consulting services. You will be responsible for overall client service quality delivery in accordance with Securonix quality guidelines & methodologies. Establishing, strengthening and nurturing relationships with clients (functional heads & key influencers) and internally across service lines and proactively will also be a part of your day-to-day activities. You will assist in developing new methodologies and internal initiatives, and help in creating a positive learning culture by coaching, counselling and developing junior team members. Essential Functions of the Job Understands and knows how to run an offshore deployment while interfacing with onshore engineers and Technology account managers in USA, EMEA, Canada. Ready to learn Securonixs Snypr platform and understand the business value of this platform Have the technical knowledge to guide the field engineers and liaise with other technical teams within Securonix to ensure timely and quality delivery of services. Have the ability to demo certain product feature and functionality to the customer Knows how to traverse through the organization to quickly triage issues that may arise during the implementation phase Ability to manage a large technical team and interface well in a cross matrix organization Provide guidance and share knowledge with team members and participate in performing procedures focusing on complex, judgmental and/or specialized issues. Work with the team and the client to create plans for accomplishing engagement objectives and a strategy that complies with professional standards and addresses the risks inherent in the engagement Brief the engagement team on the client's environment and industry trends. Maintain relationships with client management to manage expectations of service, including work products, timing, and deliverables. Demonstrate a thorough understanding of complex information systems and apply it to client situations Use extensive knowledge of the client's business/industry to identify technological developments and evaluate impacts on the client's business. Demonstrate excellent project management skills, inspire teamwork and responsibility with engagement team members, and use current technology/tools to enhance the effectiveness of deliverables and services. Understand Securonixs and its service lines and actively assess what the company can deliver to serve clients Assist Executive Directors and Principal Architects in driving the business development process on existing client engagements by gathering appropriate resources, gaining access to key contacts & supervising proposal preparation. Create innovative insights for clients, adapts methods & practices to fit operational team needs & contributes to thought leadership documents. Facilitate discussions / knowledge sharing with key client personnel and contribute to Securonixs thought leadership. Plan & schedule client engagements. Determine and deploy the right team with adequate skill sets for executing engagements and periodically review status of engagements and work products. Demonstrate strong project management skills. Demonstrate industry expertise (deep understanding of the industry, emerging trends, issues/challenges, key players & leading practices) Review status updates and prepare management presentations/audit committee presentations etc. Actively contribute to improving operational efficiency on projects & internal initiatives. Understand the business requirements clearly and plan for effective utilization of resources, managing the change requests and risk planning, etc Enhance service delivery through frequent interaction with the end user and (or) business sponsors Understand the process, technology or people gaps and propose preventive / corrective action where appropriate Knowledge and Skills Requirements Mandatory Strong knowledge of cyber / information security concepts, risk and controls concepts Strong knowledge on SIEM Nice to know - regulatory requirements such as PCI, Sox, FISMA, HIPAA, Reg SCI, MAS, etc. Strong knowledge of OS (Windows / Linux) security, Database security Strong knowledge of IT infrastructure (switches, routers, firewalls, IDS, IPS, Proxyetc.) Strong knowledge of Security architecture design and review Knowledge Security operations (SOC, SIEM) skills in assessment, design, architecture, management and reporting Good knowledge on Privacy and GDPR Governance and reporting Good knowledge of cyber threats and vulnerabilities Knowledge of incident management Good Knowledge of creation of cyber policies and procedures

calendar_today1 day ago


info full time

location_on Nelamangala, India

work Securonix

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