Electrobrain modern technologies pvt ltd

Global Production Manager (BB-20E5D)

Found in: Talent IN

Position Overview The Quality Lead owns the language quality process for a set of languages on a large localization program, manages a team of Leads, and supports discussions on language quality performance with key customer stakeholders.Reports to Language Excellence Manager. The position may work at home.Required skillsA degree in linguistics or management studiesExperience as a Language Lead or in general localization and translation industry will be an assetFluent in English and one other language with a passion for language quality. Proficiency in industry-standard softwareStrong problem-solving and communication skillsExperience with Root Cause Analysis and Quality Improvement toolsAdaptability, flexibility, and the ability to deal with ambiguity and juggle multiple assignments and deadlines associated with working in a fast-paced and changing environmentStrong focus on team-building skills, proven experience in investing in growing maturity and careers of team membersResponsibilitiesQuality Management Enable and manage quality performance for assigned languages and ensure quality meets the differentiated customer needsUtilize a deep data-driven approach to assess the quality of translation services and analyze quality driversDesign and deploy quality improvement plansCoach supplier performanceCollaborate with the Lionbridge Enablement team on driving innovation for the automated QA processTeam Leadership Lead and provide support, coaching, and mentoring a team of Language LeadsResponsible for training and performance managementFoster team collaboration and open exchange of ideas and informationProvide support and back up to Language Excellence Manager and contribute to key internal quality management discussionsCustomer Satisfaction Deep understanding of the customer business and evolving needsClosely collaborate with key stakeholders on the customer side in all areas and processes related to language quality, including Technology initiatives related to quality managementQuality management and reportsProviding Language Excellence team input to key customer meeting and presentations

calendar_today6 days ago


info full time

location_on Pune, India

work Electrobrain modern technologies pvt ltd

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