Capital Placement Services

Opening For Technical Sales/Support Executive (BB-7D263)

Found in: Talent IN

Description:
Job DescriptionWe have Urgent Opening for Technical Sales/support Executive (customer Support-inbound) in Gurgaon , Salary -- 18000-30000 Lpa. job.profile :- Answer Phones Calls/email/faxes and Letters and Provide Excellent Customer Service in a Timely and Efficient Manner Provide Problem Analysis and Resolve Client Issues with the Aid of Available Helpdesk Tools (e.g. Help Files and Knowledge Base Articles. -ensure Accurate Call Comments are Entered and Appropriate Information is Provided in Escalated Calls. -ensure Call Standards are Maintained with Respect to Greeting, Problem Identification, Proposed Solution and Conclusion. -collaborate with Team Members On Knowledge Transfer, Support Policies, Procedures and Standards -will Provide Technical Support for Windows Product in a Highly Customer Orientated Manner Via Phone, Fax and E-mail and Will Be Involved in Upselling of Technical Services as Well. domain: Customer Services desired Skills: - Must have 0 2.5 Year Experience in Handling Technical Support. fresher with It Background Can also Apply for Trainee Position. - Must have Good Technical Knowledge. - Excellent Command Over English. - Willing to Work in Night Shifts (9pm - 6am). - No Meals. - Both Side Cab Facility. working Hours: 9pm - 6am night Shifts, (5 Days), No MealsSalary 1 Lac To 2 Lac 50 Thousand P.A. Industry IT Hardware / Technical Support / Telecom Engineering Work Experience 1 - 3 Years Qualification Other Bachelor Degree,

calendar_today3 days ago

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location_on New Delhi, India

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